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Customer Service Associate, Commercial Lines
HUB International. Manage the entire account-service process .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing account-service processes and preparing insurance quotes and proposals, while maintaining strong relationships with clients and insurance carriers. Proficient in contract and coverage knowledge, ensuring accuracy in documentation and billing.
Highest-signal resume keywords
Commercial Lines Insurance ExperienceAccount-Service ManagementContract And Coverage KnowledgeClient Relationship ManagementMicrosoft Office Suite Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account-Service ManagementCommercial Lines Insurance ExperienceContract KnowledgeCoverage KnowledgeQuote PreparationProposal PreparationBilling ProcessingCertificate PreparationEndorsement ProcessingDocument Accuracy
Soft Skills
Effective CommunicationConfidenceInterpersonal SkillsRelationship BuildingPresentation Skills
Tools & Technologies
Microsoft Office SuiteOutlook
Certifications & Qualifications
Insurance License
Industry Keywords
Brokerage EnvironmentEntertainment Insurance
About the role
Key responsibilities & impact- Manage the entire account-service process
- Market to carriers
- Prepare quotes and proposals
- Assist with client presentations
- Prepare and process certificates, endorsements, billing, binders, and related documents, ensuring accuracy
- Facilitate positive and effective relationships with valued clients and partner insurance carriers
Requirements
What you’ll need- High school diploma/GED required (college degree strongly preferred)
- At least 4+ years of related commercial lines insurance experience within a brokerage environment
- Experience in the Entertainment space strongly preferred
- Currently licensed in good standing
- Confidence and demeanor to effectively interact with all levels within the organization
- Computer literacy, including Microsoft Office Suite and Outlook
- Contract and Coverage Knowledge
Benefits
Comp & perks- Comprehensive health benefits
- Health, dental, vision, life, and disability insurance
- FSA and HSA accounts
- 401(k) accounts and retirement savings matching
- Paid time off
- Paid parental leave
- Wellbeing program
- Eligible bonuses, equity, and commissions for some positions
- Structured training
- Licensing support
- Ongoing development opportunities
- Collaborative, high-performing culture
- Community impact through HUB Gives
- Career growth opportunities
- Company-paid life and disability plans