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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in the Canadian surety industry, with strong capabilities in team management, business development, and client relationship management. Proficient in developing business plans and budgets while ensuring compliance and effective team performance.
Highest-signal resume keywords
Canadian Surety Industry ExpertiseTeam ManagementBusiness DevelopmentAdvanced Microsoft Office ProficiencyBilingual in French and English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Underwriting Surety AccountsBusiness Plan DevelopmentBudget ManagementRelationship Management with BrokersAttention to DetailProblem-Solving SkillsDynamic Service-Oriented WorkCompliance ValidationPerformance Review ConductingTalent Acquisition Participation
Soft Skills
Interpersonal SkillsCommunication SkillsOrganizational SkillsEntrepreneurial SkillsAbility to Work Independently
Tools & Technologies
EPIC SoftwareWorkday
Industry Keywords
Surety MarketsClient Account RetentionTeam Training and DevelopmentMultidisciplinary Team CollaborationProfessional Image Maintenance
About the role
Key responsibilities & impact- Supervise a team of Surety Analysts
- Act as a coach for the team and ensure its effective operation and optimal performance
- Manage a team of Account Executives and Analysts
- Drive business development and client account retention
- Prepare an annual business plan and participate in the preparation of the team’s annual budget
- Communicate the company’s vision and ensure objectives are achieved
- Manage relationships with various surety markets to secure optimal terms for clients
- Support and guide the team on surety-related matters
- Ensure team retention, training, and professional development
- Organize and facilitate monthly meetings
- Participate in the talent acquisition process with the HR team
- Conduct performance reviews for team members
- Regularly follow up on and review various monthly reports
- Validate compliance with work procedures in EPIC
- Ensure a professional image is maintained
- Manage team absences in Workday
Requirements
What you’ll need- College diploma
- More than 10 years of industry experience
- Demonstrated expertise in the Canadian surety industry
- Advanced proficiency in Microsoft Office
- Excellent command of French, both spoken and written
- Good knowledge of English, essential for communications and transactions with international clients
- Experience developing and managing business plans and budgets
- Knowledge of surety markets and experience managing relationships with regional brokers
- Recognized expertise in underwriting surety accounts and risks
- Ability to work in a dynamic, service-oriented environment
- Exceptional attention to detail
- Strong management and interpersonal skills, with the ability to work effectively in a multidisciplinary team
- Communication skills to establish a presence in the market
- Entrepreneurial skills to establish and achieve objectives
- Ability to work independently with limited supervision
- Strong organizational skills and the ability to set priorities
- Discretion and respect for confidential information
- Ability to work effectively in a fast-paced, dynamic environment
- Problem-solving skills
- Proficiency with EPIC software
- University degree (an asset)
Benefits
Comp & perks- Ongoing growth and development opportunities
- Competitive and flexible benefits
- Remote work opportunities
- Structured training
- Licensing support
- Ongoing professional development opportunities
- Comprehensive health insurance
- Employer contributions to retirement savings plans
- Company-paid life and disability insurance
- Generous paid time off
- Paid parental leave
- Wellness program
- Collaborative, high-performance culture
- Community engagement through HUB Gives
- Career advancement opportunities