Employee Benefits Account Manager

HUB International

. Assist the Producer with day-to-day business needs .

Posted 11/3/2026full-timeBaton Rouge • Louisiana • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing employee benefit plans, including HMO, PPO, and HSAs, while effectively communicating with clients and carriers. Proficient in utilizing Microsoft Office tools to prepare presentations and analyze benefit scenarios.

Highest-signal resume keywords

Employee Benefit Plans KnowledgeMicrosoft Excel ProficiencyClient Communication SkillsLouisiana Life And Health LicenseBenefits Analysis And Research

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee Benefit PlansClaims ManagementData AnalysisSpreadsheet PreparationPresentation Development

Soft Skills

Client AdvocacyMentoringTeam CollaborationProblem Solving

Tools & Technologies

Microsoft PowerPointBenefit PointAgencyware

Certifications & Qualifications

Louisiana Life And Health License

Industry Keywords

HMOPPOHSAIndemnity PlansLife InsuranceDisability InsuranceDental InsuranceVoluntary Insurance

About the role

Key responsibilities & impact

Assist the Producer with day-to-day business needs
Use planning calendars and renewal timelines to manage census requests, client follow-up, carrier follow-up, RFPs, presentations, and related tasks
Prepare spreadsheets, PowerPoints, contribution scenarios, and benefit summaries for clients and employees
Assist clients with escalated claims, billing, and policy issues; document matters in Benefit Point
Analyze and research ongoing plan evaluations
Review client renewals with the Producer and assist with recommendations
Attend client meetings and conduct employee benefit educational meetings
Coordinate implementation and transition processes for carrier changes
Communicate and document major issues, changes, and next steps
Stay current on employee benefits, plan designs, riders, legislation, and emerging trends
Share industry knowledge and participate in training and professional designation coursework
Keep team members informed about client issues, renewals, and proactive work
Act as client advocate with carriers and vendors
Update renewal plan information in Agencyware, client files, spreadsheet templates, policy digests, and hospital grids
Mentor the Internal Service Representative and support their growth and development

Requirements

What you’ll need

College degree preferred
Working knowledge of employee benefit plans, including HMOs, PPOs, HSAs, indemnity plans, life, disability, dental, and voluntary insurance
Skilled in Microsoft Office products, especially Excel and PowerPoint
Previous experience in benefits, finance, or human resources preferred
Earned Louisiana Life and Health license