HR Support Services Coordinator

HUB International

. Process employee lifecycle transactions including new hires, job changes, terminations, leaves of absence, time and absence, and employee status updates .

Posted 11/12/2026full-timeUnited StatesJunior💰 $50,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing employee lifecycle transactions and maintaining HRIS data accuracy while ensuring compliance with HR policies. Proficient in delivering customer-focused HR support and process improvements in a high-volume environment.

Highest-signal resume keywords

HRIS Data ManagementEmployee Lifecycle TransactionsProcess ImprovementBilingual CommunicationHigh-Volume HR Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee Data EntryHR Compliance AuditsReport GenerationOnboarding LogisticsOffboarding ProcessesBackground ChecksTime and Absence ManagementJob Change ProcessingConfidential Information HandlingHR Administrative Support

Soft Skills

Organizational SkillsAttention to DetailExcellent CommunicationInterpersonal SkillsProfessional Discretion

Tools & Technologies

WorkdaySAP SuccessFactorsDayforce (Ceridian)OracleMicrosoft Office Suite

Industry Keywords

Human ResourcesShared ServicesHigh-Volume EnvironmentInsuranceFinancial ServicesRegulated Industries

Tech Stack

Tools & technologies

Oracle

About the role

Key responsibilities & impact

Process employee lifecycle transactions including new hires, job changes, terminations, leaves of absence, time and absence, and employee status updates
Coordinate pre-boarding and onboarding logistics, including background checks, new hire documentation, and systems access
Support offboarding processes, including exit logistics and system terminations
Enter and maintain accurate employee data in HRIS systems such as Workday and SAP SuccessFactors
Perform regular audits of employee records for data accuracy and compliance
Generate reports or queries supporting HR operations and compliance efforts
Respond to employee and manager inquiries via phone, email, or case management systems regarding HR policies, procedures, and systems
Escalate complex cases to the Lead, HR Support Services
Maintain confidentiality and handle sensitive information with discretion
Maintain and update HR SOPs, templates, and knowledge base articles
Recommend process improvements to enhance efficiency and employee experience
Participate in HR projects and initiatives as assigned
Deliver timely, customer-focused HR support throughout the employee lifecycle for 20,000+ employees across North America
Report to the Lead, HR Support Services

Requirements

What you’ll need

Associate or Bachelor’s degree in Human Resources, Business Administration, or related field preferred
1–3 years of experience in an HR administrative or coordinator role
Experience in a high-volume or shared services environment preferred
Experience in insurance, financial services, or other highly regulated industries is an asset
Strong organizational skills and attention to detail
Excellent communication and interpersonal skills
Comfortable working in a decentralized, multi-jurisdictional environment (U.S. and Canada)
Proficiency with HR systems such as Workday, Dayforce (Ceridian), or Oracle
Proficiency with Microsoft Office Suite
Ability to handle confidential information with professionalism and discretion
Bilingual in English and French if supporting Canadian employees is a plus

Benefits

Comp & perks

Comprehensive health benefits
Health, dental, vision, life, and disability insurance
FSA and HSA accounts
401(k) accounts and retirement savings matching
Paid time off, including vacation, sick, personal, floating holidays, and company holidays
Paid parental leave
Wellbeing program
Eligible annual bonuses
Equity and commissions may be available for some positions
Structured training
Licensing support
Ongoing development opportunities
Collaborative, high-performing culture
Community impact through HUB Gives
Career growth opportunities
Company-paid life and disability plans