P&C Claims Advocate – I

HUB International

. Facilitate smooth interactions between clients and carriers regarding property and casualty issues .

Posted 10/7/2026full-timeSacramento • California • United StatesJuniorMid-Level💰 $30 - $34 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in property and casualty claims adjustment, including effective communication and negotiation skills to facilitate client interactions and manage claims processes. Proficient in analyzing loss history and implementing risk-reduction strategies while maintaining strong client relationships.

Highest-signal resume keywords

Property & Casualty Claims Adjustment ExperienceProperty & Casualty LicenseMicrosoft Office Suite ProficiencyClient Relationship ManagementCritical Thinking Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims AnalysisRisk-Reduction StrategiesNegotiation SkillsPolicy Coverage KnowledgeData Accuracy Management

Soft Skills

Effective CommunicationProblem-SolvingOrganizational SkillsTeam CollaborationClient Relationship Development

Tools & Technologies

Agency Management SystemsClaims-Related Carrier Online SystemsMicrosoft Outlook

Certifications & Qualifications

Property & Casualty License

Industry Keywords

Property and Casualty InsuranceClaims ManagementThird Party AdministratorLoss-Control IssuesInsurance Industry Changes

About the role

Key responsibilities & impact

Facilitate smooth interactions between clients and carriers regarding property and casualty issues
Monitor ongoing property and casualty activity and alert HUB Producer teams to potential claims or loss-control issues
Prepare and present periodic claim reviews to clients
Assist with Third Party Administrator and insurance carrier selections
Ensure client questions and concerns are addressed by claims departments or TPAs
Interact with clients by telephone and in person to deliver and gather information
Negotiate plans of action and reserve reductions with insurers
Assist producers with conducting claims with clients and carriers
Analyze loss history to identify risk-reduction strategies
Attend sales presentations and renewal visits to present claims, risk-reduction programs and loss information
Implement corrections of carrier errors
Apply working knowledge of policy coverage to property and casualty claims
Maintain accurate and organized claim files and document conversations with clients and carrier representatives
Update HUB computer systems and automated agency management systems and ensure data accuracy
Stay current on insurance industry changes and external conditions affecting clients
Make recommendations to clients in response to industry and external changes
Attend industry-related continuing education training and courses
Access and utilize claims-related carrier online systems
Perform other duties and projects as assigned

Requirements

What you’ll need

High School Diploma / GED
5-7 years property & casualty claims adjustment experience (brokerage preferred) or equivalent combination of education & experience
2-5 years property & casualty claims adjustment experience (brokerage preferred) or equivalent combination of education & experience
Property & Casualty License required or willingness to obtain within 3 months
Computer skills including Microsoft Office Suite, Outlook and agency management systems
Ability to identify complex problems and develop and evaluate solutions
Critical thinking and logical reasoning skills
Ability to prioritize and organize multiple tasks and responsibilities
Effective professional oral and written communication
Ability to develop and maintain strong client relationships
Ability to work effectively with insurance and service vendors
Ability to respond promptly and accurately to customer needs and difficult situations
Ability to work with a team and coach others
Ability to read, analyze and interpret business periodicals, professional journals, technical procedures and governmental regulations
Ability to remain stationary for most of the workday and communicate accurately with colleagues and clients
Ability to operate computers and office productivity machinery
Ability to occasionally move around the office

Benefits

Comp & perks

Comprehensive health benefits
Health, dental, vision, life and disability insurance
FSA and HSA accounts
401(k) accounts and retirement savings matching
Paid time off
Paid parental leave
Wellbeing program
Eligible bonuses, equity and commissions for some positions
Structured training
Licensing support
Ongoing development opportunities
Collaborative, high-performing culture
HUB Gives community impact opportunities
Career growth opportunities
Company-paid life and disability plans