Workers Comp Claims Advocate

HUB International

. Manage workers' compensation claims for clients from various stages of the claim’s lifecycle .

Posted 9/15/2026full-timeEncino • California • United StatesSeniorLead💰 $100,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing workers' compensation claims, including a deep understanding of California laws and regulations, while providing strategic risk management solutions tailored to diverse client needs. Strong analytical and communication skills are essential for effective client advocacy and relationship management.

Highest-signal resume keywords

Workers' Compensation Claims ManagementCalifornia Workers' Compensation LawsClaims Management Systems ProficiencyAnalytical SkillsClient Service Orientation

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims ManagementRisk ManagementData AnalysisNegotiationReturn-to-Work ProgramsClaims ReviewTrend AnalysisSettlement NegotiationsMedical ManagementProblem-Solving

Soft Skills

Exceptional CommunicationClient AdvocacyConsultative ApproachAttention to DetailRelationship Building

Tools & Technologies

Claims Management SystemsMicrosoft Office Suite

Industry Keywords

Workers' CompensationInsurance CarriersThird-Party AdministratorsService IndustryRisk Factors

About the role

Key responsibilities & impact

Manage workers' compensation claims for clients from various stages of the claim’s lifecycle
Follow select claims from inception through closure, ensuring optimal outcomes for clients
Serve as primary escalation point for carrier and TPA concerns, advocating aggressively for client interests
Monitor claim reserves, settlement negotiations, and medical management decisions
Coordinate with insurance carriers, TPAs, medical providers, and legal counsel as needed
Partner with clients across various industries to build and refine their workers' compensation programs
Analyze claim trends and loss patterns to identify industry-specific and client-specific risk factors
Develop customized risk management strategies addressing unique exposures across different business operations
Provide guidance on return-to-work programs tailored to each client's operational environment and workforce needs
Conduct comprehensive claim reviews and present actionable findings to the client
Build and maintain strong relationships with client contacts, from HR managers to corporate risk managers
Collaborate closely with the dedicated claims director and account service teams to ensure seamless client service delivery
Participate in client meetings, renewal presentations, and strategic planning sessions
Serve as subject matter expert on industry workers' compensation exposures

Requirements

What you’ll need

Bachelor's degree from an accredited four-year institution
Minimum 7-10 years of experience in workers' compensation claims, risk management, or related fields
Deep understanding of California workers' compensation laws, regulations, and procedures
Experience working with insurance carriers and third-party administrators
Strong analytical skills with ability to interpret claim data and identify trends
Proficiency in claims management systems and Microsoft Office Suite
Experience working with restaurant, hospitality, or other service industry clients preferred
Exceptional communication and negotiation skills
Strong client service orientation with consultative approach
Ability to manage multiple complex claims simultaneously
Problem-solving mindset with attention to detail
Proven ability to effectively interact with all levels (including executives) within an organization

Benefits

Comp & perks

Competitive and flexible benefits options
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
FSA
HSA
401(k) accounts
Paid-time-off benefits
Eligible bonuses
Equity for some positions
Commissions for some positions
Continuous opportunities for growth and development
Financial security and career satisfaction