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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in logistics and supply chain management, with a focus on outbound logistics, warehousing operations, and compliance with customs and trade requirements. Proven ability to lead teams, manage 3PL partnerships, and drive cost and service improvements across multiple geographies.
Highest-signal resume keywords
Logistics Management3PL Partner ManagementCAPEX and Payback AnalysisOrder Management LeadershipCustoms and Import/Export Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Logistics OperationsFreight ManagementNumerical and Financial ModellingOrder PickingWarehouse ManagementTransport ManagementInternational FreightAutomation StrategyPerformance ManagementService Level Delivery
Soft Skills
Strong CommunicationCollaborationLeadershipOrganizational SkillsDecisiveness Under Pressure
Certifications & Qualifications
Basic DBS Check
Industry Keywords
FMCGDTCRetailAmazon FulfilmentSupply ChainOutbound DistributionContainer ShippingTrade ComplianceKPI ManagementS&OP Process
About the role
Key responsibilities & impact- Hold overall accountability for outbound logistics and warehousing operations across the UK and US
- Own inbound freight operations for raw materials and finished goods, primarily container shipments
- Manage 3PL and freight partners, setting KPIs and improving service, quality and cost
- Develop automation and network strategy with UK and US logistics partners
- Build CAPEX cases and payback analyses and lead delivery of approved initiatives
- Identify and deliver cost, efficiency and service improvements across carriers, routes, warehouses and freight consolidation
- Ensure compliance with customs, import/export and trade requirements across UK, EU and US operations
- Lead Customer Supply teams across the UK and US, overseeing order management and fulfilment
- Own logistics and customer service KPIs across all channels
- Collaborate with Commercial, Product Supply and Finance to resolve issues and align financial forecasts
- Lead logistics capacity planning within the S&OP process
- Ensure logistics capacity supports growth, new markets and channel expansion
- Lead, coach and develop a team of approximately 12 across the UK and US
Requirements
What you’ll need- 10+ years of experience in logistics, distribution and freight within the FMCG sector or a comparable fast-moving, physical-goods environment
- Deep operational knowledge of order picking, warehousing, transport, outbound distribution and international freight, including container shipping, customs and import/export, across DTC, Retail and Amazon fulfilment
- Proven experience managing 3PL and freight partners, including selection, setup, performance management and relationship building
- Robust numerical and financial modelling skills
- Ability to build CAPEX and payback cases for significant investment and present data-driven recommendations to senior stakeholders and at board level
- Experience leading customer supply, order management or customer service teams in FMCG
- Track record of delivering service levels such as OTIF with major retailers and marketplaces
- Strategic and operational logistics leadership experience, including network scaling and automation
- Deep experience in line management, leadership, coaching and development across multiple geographies
- Strong communication and collaboration skills
- Highly organised, calm and decisive under pressure, with ability to handle ambiguity and drive continuous improvement
- Successful completion of appropriate pre-employment checks, which may include a Basic DBS check and other role-relevant checks
Benefits
Comp & perks- Hybrid working: Mondays, Tuesdays and Thursdays in the office; the remaining two days may be worked from home
- 30 days annual leave plus bank holidays
- Free Huel
- 2 weeks a year to work remotely from anywhere
- Dog friendly workplace
- Paid volunteering days
- Free on-site gym with free classes and a personal nutrition plan
- Free on-site wellness area with infrared saunas and an ice bath
- Free 1-on-1 therapy provided by Self-Space
- Private medical and health insurance for you and your loved ones
- Free life insurance covering up to 4x your salary
- Electric Car Scheme with onsite charging
- Cycle to Work Scheme
- Enhanced Family Leave
- Workplace Nursery Scheme
- Paid Employee Referral Scheme
- Biannual events to celebrate success