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Human Interest

Contribution Trade Ops Associate I

Human Interest

. Review data for accuracy, identify discrepancies, and escalate issues to maintain accurate and compliant customer accounts .

Posted 11/3/2026full-timeLindon • Utah • United StatesSeniorLead💰 $21 - $24 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong attention to detail and organizational skills while efficiently managing customer accounts and contributions. Proficient in troubleshooting payroll system integration issues and collaborating with teams to optimize processes and improve operational workflows.

Highest-signal resume keywords
Accounting Experience401(k) RecordkeepingAttention To DetailTime Management SkillsBasic Reconciliation Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data ReviewError CorrectionOperational Process ImprovementPayroll System TroubleshootingRecord Maintenance
Soft Skills
Clear CommunicationOrganizational SkillsProblem-Solving AbilitiesTeam CollaborationIndependent Work
Industry Keywords
Customer AccountsContributions ProcessingHigh-Quality ReportingFast-Paced EnvironmentProcess Optimization

About the role

Key responsibilities & impact
  • Review data for accuracy, identify discrepancies, and escalate issues to maintain accurate and compliant customer accounts
  • Process contributions consistently and on time, ensuring customers’ contributions are correctly applied
  • Identify discrepancies and correct errors for high-quality reporting and operational data
  • Support information flow between teams to resolve customer inquiries and streamline workflows
  • Develop proficiency in operational processes and provide day-to-day support and process improvement insights
  • Contribute to key projects, support project leads, meet deadlines, and maintain quality deliverables
  • Troubleshoot payroll system integration issues
  • Maintain accurate records
  • Collaborate with internal teams to optimize processes and communicate trends and metrics

Requirements

What you’ll need
  • 1-2 years of experience in Accounting or 401(k) Recordkeeping (preferred)
  • Strong attention to detail
  • Good organizational skills
  • Clear verbal and written communication skills
  • Ability to work efficiently in a fast-paced environment
  • Comfortable working independently and as part of a team
  • Strong aptitude for working with numbers
  • Time management skills to prioritize tasks effectively
  • Basic problem-solving abilities
  • Interest in research and learning
  • Willingness to identify and suggest process improvements
  • Bachelor's Degree (nice to have)
  • Basic reconciliation skills (nice to have)

Benefits

Comp & perks
  • 401(k) plan with dollar-for-dollar employer match up to 4% of compensation, immediately vested, with $0 plan fees
  • Top-of-the-line health plans
  • Dental and vision insurance
  • Generous PTO and parental leave policies
  • Addition Wealth: unlimited access to digital tools, financial professionals, and a knowledge center for financial wellness
  • Lyra enhanced mental health support for employees and dependents
  • Carrot fertility healthcare and family forming benefits
  • Candidly student loan resources
  • Monthly work-from-home stipend
  • Quarterly lifestyle stipend
  • Employee Resource Groups including Veterans, Lift Ev’ry Voice, Pride, LatinX, Families, and Women in Tech
  • Online and regional events and celebrations
  • Department and company offsites
  • Robust physical, financial, and mental wellness benefits
  • Opportunity to advance to Senior Contribution Trade Operations Associate