Payroll Connections Specialist

Human Interest

. Serve as the main point of contact for clients establishing technical integrations with 400+ payroll providers .

Posted 11/10/2026full-timeRemote • United StatesMid-LevelSenior💰 $29 - $31 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical troubleshooting, data analysis, and project management within payroll and retirement plan integrations. Strong communication skills and attention to detail are essential for navigating client relationships and ensuring compliance with industry regulations.

Highest-signal resume keywords

Technical TroubleshootingData AnalysisProject ManagementCustomer ServicePayroll Provider Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data InterrogationData Discrepancy EvaluationProcess ImprovementRegulatory ComplianceHRIS Adaptation

Soft Skills

Verbal CommunicationWritten CommunicationAttention to DetailIndependent WorkChange Champion

Tools & Technologies

G-SuitePayroll Systems401(k) Contribution Management

Industry Keywords

SEC RegulationsDOL RegulationsIRS RegulationsRetirement PlansPayroll Providers

About the role

Key responsibilities & impact

Serve as the main point of contact for clients establishing technical integrations with 400+ payroll providers
Develop an in-depth understanding of payroll provider systems and interrogate incoming payroll data for accuracy and completeness
Navigate technical issues affecting data flow between clients, Human Interest, and payroll partners
Evaluate data discrepancies and make appropriate adjustments
Assist in drafting procedures for payroll-related information flows while understanding SEC, DOL, and IRS regulations
Investigate technology issues, identify root causes, and develop and implement solutions with various departments
Guide clients through data analysis and assist with data transmission
Communicate professionally with internal and external clients using needs-driven solutions
Identify process improvements and assist in leading projects with broad business impact
Enable and optimize payroll integrations and oversee clients’ first 401(k) contribution

Requirements

What you’ll need

3+ years of experience in a professional role demonstrating strong technical troubleshooting and analytical skills
At least 1 year of dedicated customer service experience
Exceptional verbal and written communication skills
Proven ability to manage projects, work independently, and deliver high-quality results with minimal supervision
Prior experience working with retirement plans or payroll providers
General grasp of governing industry regulations
Ability to adapt to various HRIS/client systems, troubleshoot software issues, and execute solutions under tight timelines
Passion for process improvement and ability to champion change
Extreme attention to detail and commitment to quality output
Exceptional PC literacy, including advanced expertise across the G-Suite product ecosystem

Benefits

Comp & perks

Dollar-for-dollar 401(k) employer match up to 4% of compensation, immediately vested, with $0 plan fees
Top-of-the-line health plans
Dental and vision insurance
Competitive time off and parental leave
Unlimited access to Addition Wealth digital tools, financial professionals, and knowledge center
Lyra enhanced mental health support for employees and dependents
Carrot fertility healthcare and family-forming benefits
Candidly student loan resources
Monthly work-from-home stipend
Quarterly lifestyle stipend
Team-building experiences, virtual social events, and team offsites