Insight Manager

Human8

. Manage several smaller tactical quantitative, qualitative, and community research projects simultaneously .

Posted 10/5/2026full-timeSingapore • SingaporeMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing quantitative, qualitative, and community research projects while effectively translating client needs into actionable research designs. Proficient in client relationship management, report writing, and coaching junior consultants to enhance team performance.

Highest-signal resume keywords

Market Research ExperienceResearch Activity DesignClient Account ManagementCommercially Savvy Report WritingSurvey Fieldwork Evaluation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quantitative ResearchQualitative ResearchData AnalysisSurvey DesignReport WritingProject ManagementProposal WritingContent CreationCoachingClient Presentation

Soft Skills

Moderation SkillsRelationship BuildingCommunicationCritical ThinkingTeam Collaboration

Tools & Technologies

Microsoft Dynamics 365Research ToolsData Capture Solutions

Industry Keywords

Social SciencePsychologyBusinessEconomicsClient WorkshopsCompetitive Positioning

About the role

Key responsibilities & impact

Manage several smaller tactical quantitative, qualitative, and community research projects simultaneously
Support senior researchers on larger strategic projects
Lead research activity design and data-capture approaches
Moderate research activities and uncover unspoken needs and emotions
Monitor survey fieldwork and make decisions to facilitate progress, including quota modifications
Analyze research activity data and lead analysis-plan design
Create commercially savvy, client-ready reports with conclusions and recommendations
Incorporate insights from Culture and Trends and client data into research outputs
Translate client information needs into project designs and select appropriate activities and solutions
Identify opportunities to incorporate solutions beyond primary research, including Culture Trends and eÿeka crowdsourcing
Present regularly to clients and support client workshops and brainstorms
Independently manage client relationships and balance client and business needs
Participate in NTMY client meetings and build networks outside the insight team
Develop sector expertise, share targeted internal content, and create blogs and client case studies
Manage account commercial activities using platforms such as Microsoft Dynamics 365
Contribute to project financials, proposals, sales pitches, and new-client outreach
Coach junior consultants and share best practices to improve performance

Requirements

What you’ll need

A bachelor's degree or higher in a related field (e.g., social science, psychology, business, or economics)
At least 5-7 years of professional market research experience
Experience managing quantitative, qualitative, and community research projects
Ability to design research activities and approaches for data capture
Confident moderation skills
Ability to ladder questioning to uncover unspoken needs and emotions
Ability to evaluate survey fieldwork and modify quotas as needed
Ability to analyze activity data and design analysis plans
Commercially savvy report-writing skills
Ability to translate client information needs into project designs
Client presentation and workshop participation experience
Client account management and relationship-building skills
Knowledge of customer relationship platforms such as Microsoft Dynamics 365
Understanding of research tools, methods, solutions, and competitive positioning
Business financial acumen and proposal-writing experience
Content creation skills, including blog posts and client case studies
Ability to coach and develop junior consultants