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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management and operational delivery, with a focus on coordinating research projects and ensuring quality outputs. Proficient in stakeholder communication, risk management, and adapting operational plans to meet complex research needs.
Highest-signal resume keywords
Project ManagementResearch OperationsStakeholder CoordinationRisk ManagementOperational Planning
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project CoordinationQualitative ResearchQuantitative ResearchOperational DeliveryQuality ChecksData AnalysisSurvey ManagementWorkflow ManagementFieldwork ExecutionDocumentation Management
Soft Skills
Strong CommunicationDetail-OrientedGood JudgmentReliabilityAbility to Manage Multiple Tasks
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
Research GoalsParticipant SupportSupplier CoordinationIncentives ManagementOperational Standards
About the role
Key responsibilities & impact- Own end-to-end operational delivery of online and onsite trackers and ad-hoc qualitative/quantitative research projects
- Translate Statements of Work into detailed operational plans with tasks, workflows, dependencies, and timelines
- Coordinate daily project activities, follow-ups, timelines, and task owners
- Oversee project buying, supplier coordination, recruitment, participant communications, incentives, rewards handling, and fieldwork execution
- Coordinate participant and panelist support, inquiries, incentive questions, follow-ups, and escalations
- Coordinate internal resources and ensure teams are briefed and aligned
- Perform quality checks on survey links, fieldwork progress, transcripts, deliverables, dashboards, and operational outputs
- Collaborate with Advanced Quant experts on sampling, modeling, scripting, and analytics
- Adapt operational plans for complex target groups, special methodologies, and unexpected field challenges
- Monitor participant support themes and service quality indicators during fieldwork
- Support implementation of new tools, platforms, processes, and operational enhancements
- Maintain business and operational documentation, including Statements of Orders, quotes, project shells, G&SR and receipts, pricing tables, timing plans, trackers, and status updates
- Ensure projects follow operational standards, templates, and delivery guidelines
- Monitor outsourcing costs within operational scope
- Identify delivery-efficiency improvements through standardization, automation, and best-practice reuse
- Identify risks, blockers, scope gaps, and feasibility concerns; escalate promptly and drive mitigation actions
- Align with Consultants and Business Operations on scope, resourcing, and expert involvement
Requirements
What you’ll need- Bachelor’s degree (e.g. Psychology, Marketing, Languages, Social Sciences, or a related field)
- 1-2 years of experience in project management, project coordination, or research operations
- Fresh graduates are welcomed to apply
- Ability to understand research goals and business impact before execution
- Strong communication and coordination skills across multiple stakeholders
- Good judgment to anticipate potential risks or issues, raise them early, and suggest practical mitigation ideas
- Detail-oriented and reliable, with comfort in both planning and hands-on execution
- Ability to manage multiple tasks, meet deadlines, and perform effectively in fast-paced or on-site research environments