Administration Coordinator

Humana

. Contribute to the administration of utilization management .

Posted 10/14/2026full-timeRemote • United StatesJunior💰 $40,000 - $52,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in administrative support within healthcare, including utilization management and member service. Capable of applying medical terminology and ICD-10 codes while ensuring compliance with HIPAA regulations.

Highest-signal resume keywords

Utilization ManagementElectronic Medical Record ProficiencyICD-10 Code KnowledgeMS Office ProficiencyCustomer Service Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Utilization ManagementElectronic Medical Record ProficiencyICD-10 Code KnowledgeAdministrative SupportData Computation

Soft Skills

Excellent Verbal CommunicationExcellent Written CommunicationAbility to Prioritize WorkIndependent Discretion

Tools & Technologies

MS OfficeWindows EnvironmentDocumentation Programs

Industry Keywords

Healthcare OrganizationUtilization ReviewPrior AuthorizationMember ServicePHI/HIPAA Compliance

About the role

Key responsibilities & impact

Contribute to the administration of utilization management
Perform varied administrative, operational, and customer support assignments
Perform computations
Provide non-clinical support for policies and procedures related to appropriate treatment, care, or services for members
Interpret department policies and methods for completing assignments
Identify work expectations and quality standards within defined parameters
Prioritize and schedule work with minimal direction
Apply standard policies and practices with independent discretion
Work Monday through Friday, 8:00 AM–5:00 PM Central Time
Occasional weekend and overtime work may be requested
Attend occasional Humana office training or meetings

Requirements

What you’ll need

1 year of experience in an administrative or technical support role within a healthcare organization
Excellent verbal and written communication skills
Working knowledge of MS Office, including Word, Excel, and Outlook, in a Windows-based environment
Ability to quickly learn new systems
Proficiency utilizing electronic medical record and documentation programs
Proficiency and/or experience with medical terminology and/or ICD-10 codes
Bachelor's Degree in Business, Finance or a related field
Prior member service or customer service telephone experience desired
Experience with Utilization Review and/or Prior Authorization, preferably within a managed care organization
Minimum internet speed of 25 Mbps download and 10 Mbps upload
Ability to work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information

Benefits

Comp & perks

Medical benefits
Dental benefits
Vision benefits
401(k) retirement savings plan
Paid time off
Company holidays
Personal holidays
Paid parental leave
Paid caregiver leave
Short-term disability
Long-term disability
Life insurance
Remote work
Dedicated home workspace
Occasional travel for training or meetings