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Humana

Associate Director – Learning Design

Humana

. Direct, monitor, and support learning experience analysis, planning, design, and development .

Posted 9/22/2026full-timeRemote • Kentucky • United StatesSenior💰 $115,200 - $158,400 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in strategic learning and development, with a focus on healthcare and compliance. Proficient in change management, training program delivery, and cross-functional team leadership.

Highest-signal resume keywords
Strategic Learning ExperienceChange Management ConsultingTraining Program DevelopmentCross-Functional Team LeadershipStakeholder Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Needs AnalysisLearning Technology ImplementationPerformance Improvement SolutionsKPI Measurement StrategiesContractual Requirement InterpretationAgile MethodologiesAdult Learning TheoryDesign ThinkingProject ManagementTraining Materials Development
Soft Skills
Organizational SkillsInterpersonal SkillsIndependent JudgmentCollaborationStrategic Influence
Tools & Technologies
Learning Management SystemsELearning Authoring Tools
Certifications & Qualifications
Government Security Clearance (NBIS)
Industry Keywords
Healthcare AdministrationTRICAREVeterans AffairsFederal Healthcare RegulationsContract Compliance

About the role

Key responsibilities & impact
  • Direct, monitor, and support learning experience analysis, planning, design, and development
  • Identify, analyze, and address complex business challenges through learning interventions
  • Analyze contractual requirements and develop and implement an Annual Training Plan
  • Consult on and design change management solutions to maximize learner capabilities and operational excellence
  • Lead cross-functional efforts to ensure training interventions comply with federal contract obligations
  • Lead a team of learning professionals conducting needs analysis and designing and developing learning experiences
  • Use learning technology to implement performance improvement and professional development solutions
  • Oversee consultation, design, and development processes using a customer-centric approach
  • Analyze complex business problems using internal and external data
  • Identify subject matter experts and produce learning solution recommendations and plans
  • Conduct needs analysis to determine appropriate solutions
  • Align learning interventions with corporate vision, Design Thinking, and Adult Learning Theory
  • Identify KPIs and create measurement strategies to validate business impact
  • Select, develop, and evaluate personnel
  • Advise executives on functional learning strategies
  • Track and analyze training program effectiveness
  • Exercise independent judgment on complex issues and work under minimal supervision
  • Support Humana’s efforts to secure and transition into a new business opportunity

Requirements

What you’ll need
  • U.S. citizenship required
  • Successfully receive interim approval for government security clearance (NBIS - National Background Investigation Service)
  • Must not currently live in Puerto Rico
  • Bachelor’s degree in Adult Education, Business, Healthcare Administration, Public Health, or related field
  • 6+ years strategic learning experience in healthcare or related industries
  • 2+ years project leadership experience, preferably in training development or strategic program management
  • At least 1 year of change management consulting related to human readiness
  • Demonstrated ability to lead cross-functional teams and manage complex projects
  • Proficiency in developing, managing, and delivering training programs and materials
  • Strong organizational and interpersonal skills
  • Ability to interpret and apply contract requirements related to training
  • Competence in stakeholder communication, including formal reporting and presentations
  • Ability to lead cross-functional teams and collaborate across organizational boundaries
  • Strategic influence and analysis capabilities
  • Ability and willingness to work 8:00 a.m. to 5:00 p.m. Eastern Time consistently
  • Preferred: experience with TRICARE, Veterans Affairs, or government health care environments
  • Preferred: familiarity with Agile methodologies
  • Preferred: Master’s Degree in Business Administration, Learning, Education, Human Resources, or related field
  • Preferred: knowledge of federal healthcare regulations and contract compliance
  • Preferred: advanced proficiency with learning management systems and eLearning authoring tools
  • Home internet service with at least 25 Mbps download and 10 Mbps upload speed
  • Ability to work from a dedicated space without ongoing interruptions

Benefits

Comp & perks
  • Bonus incentive plan based upon company and/or individual performance
  • Medical, dental and vision benefits
  • 401(k) retirement savings plan
  • Paid time off
  • Company holidays
  • Personal holidays
  • Paid parental leave
  • Paid caregiver leave
  • Short-term disability
  • Long-term disability
  • Life insurance
  • Dedicated home workspace requirement to protect member PHI/HIPAA information
  • Remote work arrangement
  • Occasional travel to Humana offices for training or meetings