Associate Director – Quality Engineering

Humana

. Lead quality engineering strategy and execution across a defined portfolio, domain, or segment .

Posted 10/30/2026full-timeRemote • United StatesSenior💰 $142,300 - $195,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading quality engineering strategies, driving automation-first practices, and managing geographically distributed teams. Proficient in establishing quality goals, metrics, and governance while ensuring compliance with security and regulatory standards.

Highest-signal resume keywords

Quality Engineering LeadershipAutomation and Tooling ModernizationAgile and DevOps PracticesAI-Enabled Quality EngineeringNon-Functional Testing Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality EngineeringTest AutomationAPI TestingEnd-to-End TestingRegression TestingPerformance TestingResiliency TestingMetrics-Driven ExecutionGovernance EstablishmentContinuous Improvement

Soft Skills

Strong CommunicationStakeholder ManagementInfluencing SkillsTeam LeadershipCross-Functional Collaboration

Tools & Technologies

Enterprise Quality ToolsTest Management PlatformsEngineering Lifecycle ToolsCI/CD PipelinesCloud-Native Architectures

Industry Keywords

Healthcare IndustryRegulatory ComplianceMember ExperienceProvider ExperienceDigital Experience

Tech Stack

Tools & technologies

CloudDistributed SystemsMicroservices

About the role

Key responsibilities & impact

Lead quality engineering strategy and execution across a defined portfolio, domain, or segment
Lead and develop quality engineering managers, leads, engineers, and SDETs; drive organization design, talent growth, and team performance
Establish portfolio quality goals, KPIs, and governance to improve delivery quality, release readiness, and production stability
Embed built-in quality across planning, design, development, testing, and deployment
Oversee functional, integration, end-to-end, regression, and release validation test strategy and execution
Own portfolio-level quality risk management, including defect trends, release concerns, environment issues, and cross-team dependencies
Drive automation-first practices and integrate quality signals, validation, and gates into CI/CD pipelines
Lead adoption of AI-enabled quality engineering capabilities and innovative practices
Sponsor modernization of quality frameworks, tooling, and test approaches for APIs, distributed systems, and cloud-native platforms
Oversee non-functional quality practices, including performance, resiliency, operational readiness, and security validation
Use metrics and production insights to drive continuous improvement, maturity, and investment priorities
Partner with segment and enterprise stakeholders to align execution with quality engineering strategy, standards, and reference architecture direction
Ensure responsible AI adoption and compliance with security, privacy, regulatory, and operational standards
Achieve improved release stability, reduced escaped defects and production incidents, increased automation adoption, stronger CI/CD integration, and greater quality engineering maturity
Lead a geographically distributed team in a matrixed organization
Occasional travel to Humana offices for training or meetings may be required

Requirements

What you’ll need

Bachelor's degree or equivalent experience
10+ years of experience in software engineering, quality engineering, testing, or related technical disciplines
5+ years of leadership experience managing quality engineering, test automation, or software delivery teams in large enterprise environments
Experience leading quality engineering execution across multiple agile teams or a complex application/product portfolio
Demonstrated success driving quality engineering modernization, including automation, tooling, process improvement, and metrics-driven execution
Strong understanding of Agile, DevOps, and CI/CD practices
Experience with API, UI, integration, regression, and end-to-end testing approaches
Familiarity with distributed systems and modern application architectures
Strong communication and stakeholder management skills, with the ability to influence cross-functional leaders
Experience working in matrixed organizations and leading geographically distributed teams
Proven experience leading adoption of AI capabilities within Quality Engineering processes
Demonstrated success leveraging AI to improve test planning, test design, test automation, and QE effectiveness
Experience utilizing AI-enabled solutions for test case generation and optimization, test automation acceleration and maintenance, change impact assessment and risk analysis, requirements traceability and coverage verification, and release readiness and quality risk assessment
Experience establishing governance, metrics, and best practices for responsible and effective adoption of AI within Quality Engineering organizations
Experience in healthcare or another highly regulated industry
Familiarity with member, provider, digital experience, or enterprise platform domains
Experience with enterprise quality tools, test management platforms, and engineering lifecycle tools
Knowledge of microservices, APIs, event-driven systems, and cloud-native architectures
Experience supporting non-functional testing, including performance and resiliency
Exposure to AI-enabled quality engineering or intelligent automation capabilities
Familiarity with enterprise reference architecture principles, patterns, and standards in cloud, hybrid, on-premise, and SaaS environments
Home internet service with at least 25 Mbps download and 10 Mbps upload speed
Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information

Benefits

Comp & perks

Bonus incentive plan based on company and/or individual performance
Medical benefits
Dental benefits
Vision benefits
401(k) retirement savings plan
Paid time off
Company holidays
Personal holidays
Paid parental leave
Paid caregiver leave
Short-term disability
Long-term disability
Life insurance
Personal wellness support
Smart healthcare decision support for employees and families