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Humana

Associate Vice President – Enterprise Digital Platforms

Humana

. Define the multi-year vision, product strategy, target outcomes, and enduring roadmap for Humana’s enterprise digital platform portfolio .

Posted 9/18/2026full-timeRemote • United StatesSeniorLead💰 $203,400 - $279,800 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in product management and platform strategy, with a strong focus on enterprise design systems, customer engagement platforms, and evidence-based investment decisions. Proven ability to lead cross-functional teams, establish product decision rights, and drive continuous value realization in complex, regulated environments.

Highest-signal resume keywords
Product ManagementPlatform StrategyEnterprise Design SystemsCustomer Engagement PlatformsExecutive Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Digital TransformationOutcome-Based RoadmapsEvidence-Based Investment DecisionsContinuous Value RealizationProduct Operating ModelGovernanceAnalyticsPersonalizationJourney OrchestrationContent Management
Soft Skills
LeadershipExecutive InfluenceCommunicationCross-Functional Team LeadershipCustomer-Focused Culture
Tools & Technologies
Adobe Experience PlatformReal-Time CDPJourney OptimizerCustomer Journey AnalyticsAdobe AnalyticsAdobe Experience Manager
Industry Keywords
HealthcareFinancial ServicesInsuranceRegulated Consumer IndustryMarTech

Tech Stack

Tools & technologies
AEM

About the role

Key responsibilities & impact
  • Define the multi-year vision, product strategy, target outcomes, and enduring roadmap for Humana’s enterprise digital platform portfolio
  • Translate enterprise priorities and customer needs into opportunities and validate desirability, viability, quality, and executability before scaling investment
  • Own portfolio priorities and investment recommendations
  • Own the enterprise design system as a platform product, including roadmap, governance, service model, reusable components, standards, and enablement tools
  • Build and execute an enterprise adoption strategy for priority business and customer use cases
  • Partner with business and channel product leaders on activation plans, readiness, dependencies, and time to value
  • Drive adoption of the enterprise design system across web, mobile, and associate experiences
  • Establish enablement, standards, playbooks, communities of practice, and feedback mechanisms
  • Establish product operating model decision rights for demand intake, portfolio priorities, capability reuse, funding trade-offs, and lifecycle management
  • Lead enterprise and design-system governance, including contribution standards, stage-gate decisions, release priorities, exceptions, and adoption requirements
  • Partner with technology and engineering leaders to align product, architecture, and delivery roadmaps
  • Lead executive portfolio and investment reviews and manage trade-offs, resources, dependencies, and strategic vendors
  • Define portfolio objectives, key results, baselines, targets, and executive scorecards
  • Measure adoption, reuse, accessibility, speed to market, customer and business impact, cost reduction, and return on investment
  • Use performance insights to validate benefits, reprioritize investment, address adoption gaps, and communicate progress, risks, and decisions
  • Lead and develop directors, senior product leaders, and persistent cross-functional platform teams
  • Build a customer-focused culture of discovery, experimentation, evidence-based prioritization, enterprise reuse, accountability, and continuous learning
  • Strengthen product operating model capabilities, roles, ways of working, succession, and career development across a matrixed enterprise

Requirements

What you’ll need
  • 10 or more years of progressive leadership experience in product management, platform strategy, digital transformation, MarTech, experience design enablement, or a related field
  • Leadership of enterprise-scale portfolios and teams
  • Experience leading within a product operating model
  • Persistent product ownership and cross-functional team leadership
  • Outcome-based roadmaps
  • Evidence-based investment decisions
  • Continuous value realization
  • Experience with customer-engagement and experience-enablement platforms, including customer data, journey orchestration, content management, consent, personalization, analytics, design systems, or reusable digital services
  • Understanding of design systems as platform products, including reusable components, accessibility, governance, contribution models, and adoption across design and engineering teams
  • Ability to establish product decision rights and value-realization models
  • Strong business and financial acumen in a complex, regulated environment
  • Exceptional executive influence and communication skills
  • Experience leading senior leaders and high-performing teams across business, design, and technology
  • Dedicated work space without ongoing interruptions to protect member PHI/HIPAA information
  • Home internet service with at least 25 Mbps download and 10 Mbps upload speed
  • Preferred: hands-on product leadership with Adobe Experience Platform, including Real-Time CDP, Journey Optimizer, Customer Journey Analytics, Adobe Analytics, or Adobe Experience Manager
  • Preferred: experience with next-best-action, decisioning, artificial intelligence or machine-learning-driven personalization, propensity models, and experimentation frameworks
  • Preferred: experience in healthcare, financial services, insurance, or another highly regulated consumer industry
  • Preferred: experience rationalizing platforms, increasing capability reuse, and retiring duplicative technologies or solutions

Benefits

Comp & perks
  • Bonus incentive plan based on company and/or individual performance
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • 401(k) retirement savings plan
  • Paid time off
  • Company holidays
  • Personal holidays
  • Paid parental leave
  • Paid caregiver leave
  • Short-term disability
  • Long-term disability
  • Life insurance
  • Personal wellness support
  • Smart healthcare decision support
  • Occasional travel to Humana offices for training or meetings