Bilingual Field Care Manager, Social Work – LTSS, HCBS, Waiver Programs

Humana

. Manage an assigned caseload and complete comprehensive assessments in members’ homes, community settings, or virtually .

Posted 10/7/2026full-timeRemote • Michigan • United StatesJuniorMid-Level💰 $65,000 - $88,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in conducting comprehensive assessments, developing person-centered care plans, and coordinating access to health and community resources. Proficient in applying motivational interviewing and trauma-informed care techniques while collaborating with interdisciplinary teams to support member needs.

Highest-signal resume keywords

Active Michigan Social Work LicenseInterRAI Integrated Health Care AssessmentsHome and Community-Based Services (HCBS)Long-Term Services and Supports (LTSS) AssessmentsCare Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Comprehensive AssessmentsPerson-Centered Care PlanningMotivational InterviewingTrauma-Informed CareBehavioral Health AssessmentFunctional Needs AssessmentDocumentation ComplianceRisk IdentificationService PlanningCommunity Resource Coordination

Soft Skills

Strong Verbal CommunicationStrong Written CommunicationCollaborationAdvocacyCulturally Responsive Engagement

Tools & Technologies

Electronic Medical RecordsCare Management PlatformsHealth Care Technology ApplicationsMicrosoft WordMicrosoft OutlookMicrosoft Excel

Certifications & Qualifications

Active Michigan Social Work License (LBSW, LLMSW, LMSW)TB Screening

Industry Keywords

MedicaidMedicareDual-Eligible PopulationsChronic ConditionsDisability ServicesManaged CareNursing Facility Level of Care DeterminationsCommunity HealthSocial Service AgenciesBehavioral Health

About the role

Key responsibilities & impact

Manage an assigned caseload and complete comprehensive assessments in members’ homes, community settings, or virtually
Conduct InterRAI Integrated Health Care assessments and identify findings requiring RN review or intervention
Contribute to Nursing Facility Level of Care Determination activities within scope
Develop, implement, monitor, and modify individualized person-centered care plans
Serve as a primary point of contact for the Interdisciplinary Care Team
Assess social determinants of health and barriers involving housing, food, transportation, safety, behavioral health, caregivers, education, finances, and health care access
Coordinate access to Medicaid, Medicare, HCBS waiver, behavioral health, medical, social, housing, educational, and community resources
Support members in receiving services in the least restrictive and most integrated appropriate setting
Provide ongoing monitoring, care coordination, advocacy, and follow-up
Apply person-centered planning, motivational interviewing, trauma-informed care, and culturally responsive engagement techniques
Identify and escalate urgent health, safety, abuse, neglect, exploitation, behavioral health, and service-access concerns
Collaborate with nursing, behavioral health, primary care, specialists, waiver providers, community agencies, and caregivers
Complete timely, accurate, and compliant documentation in designated electronic systems
Travel 75%–90% within Wayne and/or Macomb Counties, Michigan

Requirements

What you’ll need

Must reside in Michigan and be able to travel throughout the assigned service area, including Wayne and/or Macomb Counties
Fluent in English and Arabic or Chaldean Neo-Aramaic, with the ability to speak, read, and write each language independently and without assistance
Active Michigan Social Work license in good standing required (LBSW, LLMSW, or LMSW); limited-license candidates must demonstrate active progress toward full licensure
2+ years of post-degree experience in social work, behavioral health, health care, care management, or community-based services
1+ year of experience supporting Home and Community-Based Services (HCBS) and/or waiver programs
Experience conducting Long-Term Services and Supports (LTSS) assessments
Ability to assess functional, behavioral, environmental, and psychosocial needs to support eligibility determinations, service planning, risk identification, and care coordination
Knowledge of LTSS, HCBS, Medicaid requirements, person-centered planning principles, member rights, and least restrictive settings
Experience collaborating with interdisciplinary teams, health care providers, members, caregivers, and community-based organizations
Knowledge of community health, behavioral health, social service agencies, and local resources
Ability to maintain accurate, timely, and compliant documentation according to organizational, state, and federal requirements
Strong verbal and written communication skills
Proficiency using electronic medical records, care management platforms, and health care technology applications
Strong computer skills, including Microsoft Word, Outlook, Excel, and web-based applications
Valid state driver’s license and personal vehicle liability insurance required
Must complete TB screening
Preferred: Experience with InterRAI Integrated Health Care assessments
Preferred: Knowledge of Nursing Facility Level of Care Determinations
Preferred: Experience with Medicaid, Medicare, dual-eligible populations, behavioral health, chronic conditions, disability services, or complex care management
Preferred: Previous managed care experience
Preferred: Experience with health promotion, coaching, wellness, motivational interviewing, and trauma-informed care
Preferred: Fluency in English and Spanish

Benefits

Comp & perks

$5,000 sign-on bonus, subject to applicable terms and conditions
Bonus incentive plan based on company and/or individual performance
Medical, dental, and vision benefits
401(k) retirement savings plan
Paid time off
Company and personal holidays
Paid parental and caregiver leave
Short-term and long-term disability
Life insurance
Mileage reimbursement for eligible travel
Self-provided home internet arrangement with minimum 25 Mbps download and 10 Mbps upload requirements
Occasional travel to Humana offices for training or meetings