Billing and Enrollment Representative

Humana

. Perform accurate enrollment and billing processes for an insurance organization .

Posted 11/11/2026full-timeRemote • Wisconsin • United StatesMid-LevelSenior💰 $43,000 - $56,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in enrollment and billing processes within the insurance sector, with strong capabilities in data management and problem-solving. Proficient in handling complex queries while maintaining compliance with PHI/HIPAA regulations.

Highest-signal resume keywords

Enrollment And Billing ProcessesAccounts ReceivablesExcel SkillsHealthcare ExperienceCall Center Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Enrollment ProcessesBilling ProcessesAccounts ReceivablesData SubmissionData FilteringData SortingMathematical SkillsProblem-SolvingRecord MaintenanceTask Prioritization

Soft Skills

Ability To Handle Multiple TasksIndependenceCommunication SkillsAttention To DetailOrganizational Skills

Tools & Technologies

Home InternetPHI/HIPAA Compliance

Certifications & Qualifications

Associate's Degree

Industry Keywords

InsuranceHealthcareBillingCollectionsCall Center

About the role

Key responsibilities & impact

Perform accurate enrollment and billing processes for an insurance organization
Maintain related documents and update corresponding records
Handle enrollment and billing queries
Help address broad and complex enrollment and billing issues
Independently prioritize requests and determine methods, tactics, and processes for administrative tasks and projects
Report to a Supervisor of Billing & Enrollment
Support core business hours from 8:00am to 4:30pm CST, Monday through Friday
Occasionally travel to Humana offices for training or meetings

Requirements

What you’ll need

3 years of call center experience
2+ years of experience in Accounts Receivables, Billing or Collections
Demonstrated Excel skills for data submission, filtering, sorting, etc.
Ability to work 8:00am to 4:30pm CST, Monday through Friday
Intermediate mathematical skills
Ability to handle multiple tasks with minimum supervision
Ability to work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information
Home internet with at least 25 Mbps download and 10 Mbps upload speed
Associate's degree or above preferred
Healthcare experience preferred

Benefits

Comp & perks

Medical benefits
Dental benefits
Vision benefits
401(k) retirement savings plan
Paid time off
Company holidays
Personal holidays
Paid parental leave
Paid caregiver leave
Short-term disability
Long-term disability
Life insurance