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Humana

Broker Relationship Manager

Humana

. Manage all available resources to achieve sales growth, improve results, and meet operational goals within the assigned market .

Posted 9/18/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $77,000 - $205,100 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in sales growth and operational management within the health insurance sector, with a strong focus on developing market engagement strategies and maintaining agent relationships. Proficient in utilizing CRM tools and Microsoft Office applications to support sales efforts and enhance team collaboration.

Highest-signal resume keywords
Active Health Insurance License5+ Years Sales ExperienceCRM Tools ProficiencyBilingual English and SpanishSales Leadership Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Sales Growth ManagementMarket Engagement StrategyB2B Sales ExperienceB2C Sales ExperienceMedicare Industry Sales ExperiencePublic SpeakingPresentation SkillsInsurance Brokerage KnowledgeSales Support CoordinationTeam Training
Soft Skills
CollaborationInterpersonal CommunicationRelationship BuildingProblem SolvingAdaptability
Tools & Technologies
CRM ToolsMicrosoft OfficeMicrosoft TeamsExcelPowerPoint
Certifications & Qualifications
Active Health Insurance LicenseBachelor's Degree
Industry Keywords
Health InsuranceMedicareSales StrategyField SalesBroker Relationship Management

About the role

Key responsibilities & impact
  • Manage all available resources to achieve sales growth, improve results, and meet operational goals within the assigned market
  • Coordinate sales efforts on a national level
  • Maintain and support external field sales resources, including individual agents, agencies, and partners
  • Develop external market engagement and sales strategy with the Director, local markets, tele-sales executives, and account executives
  • Coordinate sales support
  • Collaborate with other Broker Relationship Managers to support national and regional partners
  • Ensure a consistent agent experience across all markets
  • Support the well-being and Medicare-related service goals of Humana’s consumers

Requirements

What you’ll need
  • Ability to have almost daily face to face interactions with field sales resources
  • Active Health Insurance license within the stated region OR ability and willingness to obtain within 90 days
  • 5+ years of sales experience (B2B, B2C)
  • Prior experience using CRM tools, Sales/Marketing Resources, Microsoft Office with proficiency in TEAMS, Excel, and PowerPoint
  • Valid state driver’s license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits (or higher, based on state requirements)
  • Must reside or be willing to relocate to the assigned region (San Diego, CA)
  • Approximately 50% or more travel with some overnight stays
  • Standard business hours with some weekends and evenings based on business needs
  • Home internet with at least 25 Mbps download and 10 Mbps upload speed
  • Dedicated work space without ongoing interruptions to protect member PHI/HIPAA information
  • 2+ years of sales experience in the Medicare industry (preferred)
  • Prior experience with public speaking and presentations (preferred)
  • Prior background as an insurance broker or independent agent (preferred)
  • Bilingual English and Spanish without limitations or assistance (preferred)
  • Bachelor's degree (preferred)
  • Prior sales leadership experience leading and training a team of sales associates, utilizing technology tools, and building relationships with communities and medical providers (preferred)

Benefits

Comp & perks
  • Health benefits effective day one
  • Paid time off, holidays, volunteer time and jury duty pay
  • Recognition pay
  • 401(k) retirement savings plan with employer match
  • Tuition assistance
  • Scholarships for eligible dependents
  • Parental and caregiver leave
  • Employee charity matching program
  • Network Resource Groups (NRGs)
  • Career development opportunities
  • Medical, dental and vision benefits
  • Short-term and long-term disability
  • Life insurance
  • Company and personal holidays
  • Home or hybrid home/office work arrangement
  • Remote work with occasional travel to Humana offices for training or meetings