Care Manager – Behavioral Health

Humana

. Assess and evaluate members' needs and requirements by telephone and face-to-face .

Posted 9/18/2026full-timeRemote • Oklahoma • United StatesJuniorMid-Level💰 $59,300 - $80,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in care management, including the development of member care plans and coordination of services for Medicaid and Medicare enrollees. Proficient in assessing behavioral health needs and collaborating with interdisciplinary teams to promote effective outcomes.

Highest-signal resume keywords

Active Registered Nurse (RN) LicenseLicensed Master Level Social Worker (LCSW, LPC, LMFT)Behavioral Health Clinical ExperienceIn-Home Case Management ExperienceCase Management Certification (CCM)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care Plan DevelopmentBehavioral Health AssessmentCommunity Resource KnowledgeCare CoordinationHealth Needs Management

Soft Skills

Interpersonal CommunicationProblem SolvingCollaboration

Tools & Technologies

Microsoft OfficeWordExcelPowerPoint

Certifications & Qualifications

Case Management Certification (CCM)

Industry Keywords

MedicaidMedicareCommunity HealthSocial ServicesPHI/HIPAA Compliance

About the role

Key responsibilities & impact

Assess and evaluate members' needs and requirements by telephone and face-to-face
Guide members and families toward appropriate care and wellbeing resources
Monitor care, assessments, and evaluations to ensure members progress toward desired outcomes
Create member care plans
Manage behavioral, physical, environmental, and psychosocial health needs using varied strategies and techniques
Identify and resolve barriers to effective care
Collaborate with providers and community services to promote quality and cost-effective outcomes
Coordinate in-person meetings when face-to-face enrollee support is required
Work collaboratively with an interdisciplinary care management team including community health workers, housing support specialists, SDOH coordinators, and care management support assistants
Follow established guidelines and procedures

Requirements

What you’ll need

Must reside in Oklahoma
Active Registered Nurse (RN) license, or a Licensed Master Level Social Worker (LCSW, LPC, LMFT)
Minimum 1-year Behavioral Health clinical experience
2 or more years of experience in in-home case or care management
Experience working with Medicaid and/or Medicare enrollees to coordinate services, care needs, or benefits
Knowledge of community health and social service agencies and additional community resources
Comprehensive knowledge of Microsoft Office applications, including Word, Excel and PowerPoint
Periodic travel to Humana Oklahoma City office for meetings and training
Case Management Certification (CCM) preferred
Valid driver's license with reliable transportation and ability to travel within the state
Proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits
Ability to meet Humana's home internet requirements: minimum 25 Mbps download and 10 Mbps upload
Ability to work from a dedicated space without ongoing interruptions to protect PHI/HIPAA information
Must complete tuberculosis (TB) screening if selected

Benefits

Comp & perks

Competitive and flexible benefits packages
Medical, dental and vision benefits
401(k) retirement savings plan
Paid time off
Company and personal holidays
Paid parental and caregiver leave
Short-term and long-term disability
Life insurance
Bonus incentive plan
Self-provided home internet and dedicated workspace for remote work