Case Manager

Humana

. Assess members' health and safety needs and identify their strengths, interests, and preferences .

Posted 11/3/2026full-timeRemote • Wisconsin • United StatesJunior💰 $53,700 - $72,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing comprehensive Member Care Plans and conducting in-person assessments for frail elders and adults with disabilities. Proficient in coordinating care services and ensuring compliance with health and safety regulations while maintaining member confidentiality.

Highest-signal resume keywords

Member Care Plan DevelopmentSocial Assessment CoordinationExperience with Frail Elders and Adults with DisabilitiesValid State Driver's LicenseTB Screening Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Comprehensive Care PlanningRisk Factor EvaluationService Authorization MaintenanceCost-Effective Service DeliveryCommunity Resource Coordination

Soft Skills

Interpersonal CommunicationEmpathyProblem-SolvingOrganizational Skills

Tools & Technologies

Home Internet with Minimum Speed Requirements

Certifications & Qualifications

Valid State Driver's LicensePersonal Vehicle Liability InsuranceTB Screening

Industry Keywords

Health and Safety Needs AssessmentFrail EldersIntellectual DisabilitiesDevelopmental DisabilitiesPhysical DisabilitiesWisconsin Family Care ProgramPHI/HIPAA Compliance

About the role

Key responsibilities & impact

Assess members' health and safety needs and identify their strengths, interests, and preferences
Develop comprehensive Member Care Plans (MCPs)
Coordinate with a Field Care Nurse to address members' health and safety needs
Travel to members' locations for face-to-face social assessments upon enrollment and at least every six months
Conduct quarterly in-person home visits and maintain monthly phone contact
Arrange support services related to social integration, community resources, employment, housing, and other non-medical needs
Ensure cost-effective service delivery
Evaluate risk factors and provide education to members
Maintain accurate case notes, service authorizations, and MCP updates
Serve frail elders and adults with intellectual, developmental, or physical disabilities in the Wisconsin Family Care program

Requirements

What you’ll need

Bachelor's degree in human services or a related field, with at least 1 year of experience serving frail elders or adults with intellectual, developmental, or physical disabilities
Alternatively, a Bachelor's degree in another field with at least 3 years of such experience
Travel up to 40% of the time to visit members
Valid state driver's license
Proof of personal vehicle liability insurance with at least 100/300/100 limits
Required TB screening for this patient-facing role
Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information
Home internet with minimum download speed of 25 Mbps and upload speed of 10 Mbps for home or hybrid home/office employees

Benefits

Comp & perks

Medical benefits
Dental benefits
Vision benefits
401(k) retirement savings plan
Paid time off
Company holidays
Personal holidays
Paid parental leave
Paid caregiver leave
Short-term disability
Long-term disability
Life insurance
Mileage reimbursement for work-related travel
Work-from-home arrangement
Occasional travel to Humana offices for training or meetings