Case Manager

Humana

. Serve members in the Wisconsin Family Care program as part of the Inclusa/Humana team .

Posted 9/15/2026full-timeRemote • Wisconsin • United StatesJunior💰 $53,700 - $72,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in case management for frail elders and adults with disabilities, including the development of Member Care Plans and coordination of community resources. Proficient in conducting assessments and maintaining accurate case documentation while ensuring effective service delivery.

Highest-signal resume keywords

Case Management ExperienceMember Care Plan DevelopmentCommunity Resource CoordinationElectronic Case Note DocumentationKnowledge of Social Service Agencies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case ManagementAssessmentCare Plan DevelopmentRisk EvaluationService AuthorizationDocumentationSocial Integration SupportCommunity Resource KnowledgeTravel CoordinationHealth and Safety Needs Assessment

Soft Skills

CommunicationInterpersonal SkillsOrganizational SkillsProblem-SolvingEmpathy

Certifications & Qualifications

Valid State Driver's LicensePersonal Vehicle Liability Insurance

Industry Keywords

Wisconsin Family Care ProgramFrail EldersIntellectual DisabilitiesDevelopmental DisabilitiesPhysical DisabilitiesCommunity HealthSocial ServicesNon-Medical NeedsCost-Effective Service DeliveryField Care Nurse Coordination

About the role

Key responsibilities & impact

Serve members in the Wisconsin Family Care program as part of the Inclusa/Humana team
Provide comprehensive case management services to frail elders and adults with intellectual, developmental, or physical disabilities
Assess members' health and safety needs, strengths, interests, and preferences to develop Member Care Plans
Coordinate with a Field Care Nurse to address members' health and safety needs in the least restrictive environment
Conduct face-to-face social assessments upon enrollment and at least every six months, typically at members' residences
Conduct quarterly in-person visits and maintain monthly phone contact
Arrange support services related to social integration, community resources, employment, housing, and other non-medical needs
Ensure cost-effective service delivery
Evaluate risk factors and provide education to members
Maintain case notes, service authorizations, and Member Care Plan updates
Travel within primarily Juneau County and surrounding areas

Requirements

What you’ll need

Bachelor's degree in human services or a related field, with at least 1 year of experience serving frail elders or adults with intellectual, developmental, or physical disabilities
Alternatively, a Bachelor's degree in another field with at least 3 years of such experience
Valid state driver's license
Proof of personal vehicle liability insurance with at least 100/300/100 limits
Reside within 45 minutes or less of the assigned coverage area is preferred
Case Management experience is preferred
Experience with electronic case note documentation is preferred
Knowledge of community health and social service agencies and additional community resources is preferred
Ability to work Monday–Friday, 8:00 am–4:30 pm CST
Ability to travel up to 40% within primarily Juneau County and surrounding areas

Benefits

Comp & perks

Medical, dental and vision benefits
401(k) retirement savings plan
Paid time off
Company and personal holidays
Paid parental and caregiver leave
Short-term and long-term disability
Life insurance
Mileage reimbursement for work-related travel
Remote work arrangement
Occasional travel to Humana offices for training or meetings
Home office work requirements with dedicated workspace and internet service standards