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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in case management for frail elders and adults with disabilities, including the development of comprehensive Member Care Plans and coordination of support services. Proficient in conducting assessments and maintaining accurate documentation while ensuring cost-effective service delivery.
Highest-signal resume keywords
Case Management ExperienceComprehensive Member Care PlansKnowledge Of Community Health AgenciesElectronic Case Note DocumentationPatient-Facing Role
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Case ManagementHealth AssessmentsRisk EvaluationService AuthorizationSocial Integration Support
Soft Skills
CommunicationInterpersonal SkillsOrganizational Skills
Tools & Technologies
Electronic Documentation Systems
Certifications & Qualifications
Valid State Driver's LicensePersonal Vehicle Liability Insurance
Industry Keywords
Wisconsin Family Care ProgramFrail EldersIntellectual DisabilitiesDevelopmental DisabilitiesPhysical Disabilities
About the role
Key responsibilities & impact- Serve members in the Wisconsin Family Care program
- Provide comprehensive case management services to frail elders and adults with intellectual, developmental, or physical disabilities
- Assess members' health and safety needs and develop comprehensive Member Care Plans
- Coordinate with a Field Care Nurse to address members' health and safety needs in the least restrictive environment
- Conduct face-to-face social assessments at enrollment and at least every six months, typically at members' residences
- Conduct quarterly in-person visits and maintain monthly phone contact
- Arrange support services related to social integration, community resources, employment, housing, and other non-medical needs
- Ensure cost-effective service delivery
- Evaluate risk factors and educate members
- Maintain accurate case notes, service authorizations, and Member Care Plan updates
Requirements
What you’ll need- Bachelor's degree in human services or a related field, with at least 1 year of experience serving frail elders or adults with intellectual, developmental, or physical disabilities
- Alternatively, a Bachelor's degree in another field with at least 3 years of such experience
- Valid state driver's license
- Proof of personal vehicle liability insurance with at least 100/300/100 limits
- Patient-facing role requiring TB screening if selected
- Reside within 45 minutes or less of the assigned coverage area (preferred)
- Case Management experience (preferred)
- Experience with electronic case note documentation (preferred)
- Knowledge of community health and social service agencies and additional community resources (preferred)
- Minimum home internet speed of 25 Mbps download and 10 Mbps upload for Home or Hybrid Home/Office employees
Benefits
Comp & perks- Mileage reimbursement for work-related travel
- Medical, dental and vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company and personal holidays
- Paid parental and caregiver leave
- Short-term and long-term disability
- Life insurance
- Dedicated-space and internet requirements supporting home work
- Occasional travel to Humana offices for training or meetings