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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in case management for frail elders and adults with disabilities, focusing on comprehensive Member Care Plans, risk evaluation, and coordination of community resources. Proficient in maintaining accurate documentation while ensuring compliance with PHI/HIPAA regulations.
Highest-signal resume keywords
Case Management ExperienceMember Care Plan DevelopmentKnowledge Of Community Health AgenciesElectronic Case Note DocumentationBachelor's Degree In Human Services
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Comprehensive Case ManagementHealth And Safety Needs AssessmentRisk Factor EvaluationService Authorization MaintenanceSocial Assessment Conducting
Soft Skills
Effective CommunicationInterpersonal SkillsOrganizational Skills
Tools & Technologies
Electronic Documentation SystemsTelecommunication Tools
Certifications & Qualifications
Valid State Driver's LicensePersonal Vehicle Liability InsuranceTB Screening
Industry Keywords
Frail EldersIntellectual DisabilitiesDevelopmental DisabilitiesPhysical DisabilitiesCommunity Resources
About the role
Key responsibilities & impact- Provide comprehensive case management services to frail elders and adults with intellectual, developmental, or physical disabilities in the Wisconsin Family Care program
- Assess members' health and safety needs, strengths, interests, and preferences to develop comprehensive Member Care Plans
- Coordinate with a Field Care Nurse to address members' health and safety needs in the least restrictive environment
- Conduct face-to-face social assessments upon enrollment and at least every six months, typically at members' residences
- Conduct quarterly in-person visits and maintain monthly phone contact with members
- Arrange support services related to social integration, community resources, employment, housing, and other non-medical needs
- Ensure cost-effective service delivery
- Evaluate risk factors and provide education to members
- Maintain accurate case notes, service authorizations, and Member Care Plan updates
Requirements
What you’ll need- Bachelor's degree in human services or a related field and at least 1 year of experience serving frail elders or adults with intellectual, developmental, or physical disabilities; alternatively, a Bachelor's degree in another field and at least 3 years of such experience
- Travel up to 40% of the time to visit members
- Valid state driver's license
- Proof of personal vehicle liability insurance with at least 100/300/100 limits
- Reside within 45 minutes or less of the assigned coverage area (preferred)
- Case Management experience (preferred)
- Experience with electronic case note documentation (preferred)
- Knowledge of community health and social service agencies and additional community resources (preferred)
- TB screening required if selected
- Home internet with at least 25 Mbps download and 10 Mbps upload speeds
- Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information
Benefits
Comp & perks- Medical benefits
- Dental benefits
- Vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company holidays
- Personal holidays
- Paid parental leave
- Paid caregiver leave
- Short-term disability
- Long-term disability
- Life insurance
- Mileage reimbursement for work-related travel
- Remote work arrangement
- Occasional travel to Humana offices for training or meetings