Community Engagement Professional

Humana

. Build and maintain relationships with community-based organizations, schools, faith-based groups, coalitions, and local stakeholders .

Posted 10/9/2026full-timeJacksonville • Florida • United StatesJunior💰 $58,700 - $70,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in community outreach, partnership development, and public health principles, with a strong focus on improving access to services for underserved populations. Proficient in data management and effective communication, particularly in presentations and stakeholder engagement.

Highest-signal resume keywords

Community Outreach ExperiencePublic Health PrinciplesPartnership DevelopmentData Management SystemsPresentation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Budget ManagementEvent ManagementProject ManagementData EntrySocial Determinants of HealthHealth Equity KnowledgeMarketing UnderstandingSocial Media NavigationCommunity Resource NavigationMedicaid Health Plan Support

Soft Skills

Relationship BuildingCollaborationCommunicationAdaptabilityProblem Solving

Tools & Technologies

QuickBaseTracking Systems

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Corporate Social ResponsibilityCommunity-Based OrganizationsFaith-Based OrganizationsHealth OutcomesPopulation Health StrategiesNortheast Florida GeographyUnderserved PopulationsStakeholder EngagementHealth FairsCoalitions

About the role

Key responsibilities & impact

Build and maintain relationships with community-based organizations, schools, faith-based groups, coalitions, and local stakeholders
Represent the organization at community events, health fairs, meetings, coalitions, conferences, and stakeholder forums
Identify collaboration opportunities aligned with organizational priorities, health outcome goals, and population health strategies
Serve as liaison between internal teams and external partners to address community needs and improve access to services
Support outreach strategies that increase brand awareness and member retention
Apply public health principles and social drivers of health to identify barriers affecting members and communities
Monitor community trends, disparities, and emerging needs to inform outreach priorities and organizational strategy
Create and manage a partnership portfolio supporting referral pathways for members
Manage budgeted funds and resources effectively
Document outreach activities, events, referrals, and partnership engagement in QuickBase or other tracking systems
Maintain accurate data entry for record and reporting integrity
Travel throughout the assigned region for events, presentations, coalition meetings, and outreach activities
Maintain working knowledge of plan benefits and the Medicaid landscape
Conduct presentations to community groups in accordance with approved communications and marketing plans and state regulations

Requirements

What you’ll need

Bachelor's Degree
1+ year experience in corporate social responsibility, community outreach, education, and/or nonprofits
1+ year of experience in supporting Medicaid health plans and/or underserved populations
Familiarity with Florida geography and culture, particularly Northeast Florida
Must reside in Duval, Clay, Nassau, Baker or St. Johns County
Proficient in administration and data management systems
Knowledge of and ability to navigate community resources
Strong knowledge of community-based and faith-based organization operating structures, social determinates of health and health equity
Strong presentation skills
Understanding of marketing, social media and public relations and its connection to a field-based role
Event, project and/or program management experience
Minimum download speed of 25 Mbps and upload speed of 10 Mbps for home internet
Dedicated work-from-home space without ongoing interruptions to protect member PHI/HIPAA information
Willingness to commute through surrounding counties
Availability for evenings and weekends as needed
Ability to accommodate occasional overnights
Ability to independently set up, assemble, transport, operate, and tear down event materials and equipment weighing up to 20 pounds

Benefits

Comp & perks

Bonus incentive plan based upon company and/or individual performance
Medical benefits
Dental benefits
Vision benefits
401(k) retirement savings plan
Paid time off
Company holidays
Personal holidays
Paid parental leave
Paid caregiver leave
Short-term disability
Long-term disability
Life insurance
Personal wellness support
Work-from-home arrangement
Occasional travel to Humana offices for training or meetings