Community Health Worker

Humana

. Contribute to administration of care management .

Posted 9/22/2026full-timeIllinois • United StatesJuniorMid-Level💰 $46,100 - $62,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in care management administration, member advocacy, and community resource coordination, with a strong focus on addressing social determinants of health and promoting health education. Proficient in engaging Medicaid enrollees and conducting assessments to support chronic-condition self-management.

Highest-signal resume keywords

Community Resource CoordinationMedicaid EngagementHealth EducationCulturally Appropriate SupportMotivational Interviewing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care Management AdministrationHealth Risk ScreeningsMember Needs AssessmentChronic-Condition Self-ManagementSocial Determinants of HealthIn-Person AssessmentsScheduling Health VisitsCommunity OutreachCase Management ServicesResearch Skills

Soft Skills

Decision MakingMulti-TaskingCultural CompetenceRelationship BuildingCommunication Skills

Tools & Technologies

Health Information SystemsTelehealth PlatformsCommunity Resource Databases

Certifications & Qualifications

Community Health Worker TrainingSocial Work Degree

Industry Keywords

Medicaid Program GuidelinesSocial Service AgenciesHealth EducationBehavioral HealthPreventive Health

About the role

Key responsibilities & impact

Contribute to administration of care management
Provide non-clinical support for member needs assessments and evaluations
Guide members and families toward appropriate care and wellbeing resources
Engage Medicaid enrollees through Humana's Comprehensive Care Support teams
Address social determinants of health and support chronic-condition self-management
Navigate healthcare systems and promote prevention and tailored health education
Conduct in-person assessments of member care needs, preferences, socioeconomic barriers and home environments
Assist with scheduling physical and behavioral health visits and address attendance barriers
Advocate for members with providers, community resources, schools and other entities
Coordinate access to housing, food, income and transportation resources
Monitor care-plan adherence and provide motivational interviewing for medication and treatment adherence
Provide culturally appropriate social support, health education and health coaching
Attend community events to connect with members and educate them about case management services
Conduct research and in-person outreach to locate difficult-to-contact members
Assist with Health Risk Screenings and Welcome Calls
Build relationships with providers and community resources and identify community resource gaps
Support Humana's Readmission Prevention and ED Diversion program
Collaborate with case managers, housing specialists, SDOH coordinators, ED Liaison and Redetermination Specialist
Perform other duties as assigned

Requirements

What you’ll need

Must reside in Illinois
Minimum two (2) years prior experience working with community resources, community health agencies/social service agencies
Valid driver's license, car insurance, and access to an automobile
Decision making skills regarding own work approach/priorities, work assignments, standards and resources
Ability to multi-task and work in a very fast-paced environment
Strong understanding and respect of all cultures and demographic diversity
Must be able to work a 40-hour work week, Monday through Friday, 8:00 AM to 5:00 PM; overtime may be requested
Must maintain personal vehicle liability insurance meeting state minimum limits or specified Humana limits
Home internet with minimum 25 Mbps download and 10 Mbps upload speed
Dedicated workspace without ongoing interruptions to protect PHI/HIPAA information
Familiarity with state Medicaid program guidelines
Experience engaging with Medicaid enrollees, including physical and behavioral health needs and varied health literacy
Bachelor's degree in social work or related health field (preferred)
Community Health Worker training and/or certificate (preferred)

Benefits

Comp & perks

Medical, dental and vision benefits
401(k) retirement savings plan
Paid time off
Company holidays
Personal holidays
Paid parental leave
Paid caregiver leave
Short-term disability
Long-term disability
Life insurance
Self-provided home internet requirement with potential employer-required upgrade if necessary
Remote/home or hybrid home/office work arrangement
Occasional travel to Humana offices for training or meetings