Community Health Worker

Humana

. Serve as a liaison between health and social services and the community .

Posted 10/3/2026full-timeIllinois • United StatesJuniorMid-Level💰 $41,900 - $56,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in community health engagement, case management, and advocacy for diverse populations. Proficient in navigating healthcare systems and addressing social determinants of health to improve member outcomes.

Highest-signal resume keywords

Community Health EngagementCase ManagementAdvocacy SkillsCultural CompetencyHealth Education

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data CollectionHealth Risk ScreeningMotivational InterviewingAssessment of Care NeedsSocial Determinants of Health

Soft Skills

Decision MakingMulti-taskingInterpersonal SkillsRelationship BuildingCommunication Skills

Tools & Technologies

Healthcare Systems NavigationCommunity Resource Coordination

Certifications & Qualifications

Community Health Worker TrainingBachelor's Degree in Social Work or Related Health Field

Industry Keywords

Medicaid Program GuidelinesCulturally Appropriate Health EducationChronic Condition ManagementSocial Service AgenciesHealth Literacy

About the role

Key responsibilities & impact

Serve as a liaison between health and social services and the community
Identify health-related issues, collect data, and discuss concerns with people served
Support case management functions and address social determinants of health needs
Improve self-management of chronic conditions and promote prevention and tailored health education
Work with case managers, housing specialists, SDOH coordinators, ED Liaison, and Redetermination Specialist
Conduct in-person assessments of member care needs, preferences, socioeconomic barriers, and home environments
Assess barriers to healthy living and healthcare access; assist with physical and behavioral health appointment scheduling
Advocate for members with providers, community resources, schools, and other entities
Navigate healthcare and social service systems and coordinate access to housing, food, income, and transportation
Promote care-plan adherence and provide motivational interviewing for medication and treatment adherence
Provide social support and culturally appropriate health education and health coaching
Attend Humana community events and provide education on case management services
Conduct research and in-person outreach to locate difficult-to-contact members
Assist with Health Risk Screenings and Welcome Calls
Build relationships with providers and community resources and identify community resource gaps
Support Humana's Readmission Prevention and ED Diversion program
Perform other duties as assigned

Requirements

What you’ll need

Must reside in Illinois
Minimum two (2) years prior experience working with community resources, community health agencies/social service agencies
Valid driver's license, car insurance, and access to an automobile
Decision making skills regarding own work approach/priorities, and work assignments, standards and resources
Ability to multi-task and work in a very fast-paced environment
Strong understanding and respect of all cultures and demographic diversity
Must be able to work a 40-hour work week, Monday through Friday 8:00 AM to 5:00 PM; overtime may be requested
Ability to work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information
Minimum home internet speed of 25 Mbps download and 10 Mbps upload
Preferred: Bachelor's degree in social work or related health field
Preferred: Community Health Worker training and/or certificate
Preferred: Familiarity with state Medicaid program guidelines
Preferred: Experience engaging with Medicaid enrollees, including physical and behavioral health needs and varied health literacy
Preferred: Bi-lingual

Benefits

Comp & perks

Medical benefits
Dental benefits
Vision benefits
401(k) retirement savings plan
Paid time off
Company holidays
Personal holidays
Paid parental leave
Paid caregiver leave
Short-term disability
Long-term disability
Life insurance
Home or hybrid home/office work arrangement
Remote-work internet requirements/support
Occasional travel to Humana offices for training or meetings