Community Health Worker

Humana

. Serve as a liaison between health and social services and the community .

Posted 11/10/2026full-timeRemote • Illinois • United StatesJuniorMid-Level💰 $41,900 - $56,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in community health advocacy, case management, and culturally appropriate health education. Proficient in navigating healthcare systems and addressing social determinants of health to improve member outcomes.

Highest-signal resume keywords

Community Health Worker TrainingExperience With Community ResourcesExceptional Communication SkillsFamiliarity With Medicaid Program GuidelinesFluency In Spanish, French Creole, Or Vietnamese

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data CollectionMotivational InterviewingIn-Person AssessmentsChronic Condition ManagementCase Management Functions

Soft Skills

Interpersonal SkillsAdvocacy SkillsCultural CompetenceMulti-Tasking AbilityRelationship Building

Tools & Technologies

Microsoft OfficeTeamsExcelPowerPointOutlookWord

Certifications & Qualifications

Community Health Worker CertificateHigh School Diploma

Industry Keywords

Social Determinants Of HealthHealthcare NavigationHealth EducationCommunity AssessmentsMedicaid Enrollees

About the role

Key responsibilities & impact

Serve as a liaison between health and social services and the community
Identify health-related issues, collect data, and discuss concerns with people served
Support case management functions and address social determinants of health needs
Improve self-management of chronic conditions and navigate the healthcare system
Promote prevention and health education tailored to community needs
Conduct in-person assessments of member care needs, preferences, socioeconomic barriers, and home environments
Help members navigate healthcare and social service systems
Coordinate access to housing, food, income, transportation, and healthcare visits
Advocate for members with providers, community resources, schools, and others
Accompany members to provider visits as requested
Identify and address barriers to healthy living and healthcare access
Promote and monitor adherence to care plans using motivational interviewing
Provide social support and culturally appropriate health education and coaching
Conduct research and in-person outreach to locate difficult-to-contact members
Build relationships with providers and community resources to support referrals
Implement community assessments to identify resource gaps
Travel regularly for member, provider, and community-based visits
Collaborate with case managers, housing specialists, and SDOH coordinators
Attend community events and provide education on case management services

Requirements

What you’ll need

High School Diploma or equivalent
Minimum two (2) years of experience with community resources, health agencies, or social services
Intermediate proficiency in Microsoft Office (Teams, Excel, PowerPoint, Outlook, Word)
Exceptional communication and interpersonal skills for building rapport with customers and stakeholders
Ability to multi-task in a fast-paced environment
Respect for cultural and demographic diversity
Strong written communication skills and advocacy for members at all care levels
Must have a separate room with a locked door that can be used as a home office to ensure continuous privacy while you work
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Minimum download speed of 25 Mbps and upload speed of 10 Mbps
Community Health Worker training and/or certificate or willingness to complete within one (1) year
Bachelor's degree in social work or related field
Familiarity with state Medicaid program guidelines
Experience engaging with Medicaid enrollees, including those with physical health and behavioral health needs and varied health literacy
Fluent in Spanish, French Creole, or Vietnamese

Benefits

Comp & perks

Medical benefits
Dental benefits
Vision benefits
401(k) retirement savings plan
Paid time off
Company holidays
Personal holidays
Paid parental leave
Paid caregiver leave
Short-term disability
Long-term disability
Life insurance
Dedicated home-office work arrangement
Remote work
Occasional travel to Humana offices for training or meetings