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Humana

Community Health Worker

Humana

. Contribute to administration of care management .

Posted 10/14/2026full-timeRemote • Ohio • United StatesJuniorMid-Level💰 $41,900 - $56,600 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in care management administration and community resource navigation, with strong communication and interpersonal skills to effectively support members' needs. Proficient in Microsoft Office and capable of maintaining privacy and confidentiality in a home office environment.

Highest-signal resume keywords
Community Resource ExperienceHealth Agency KnowledgeMicrosoft Office ProficiencyExceptional Communication SkillsCultural Diversity Respect

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Care Management AdministrationCommunity Resource NavigationHealth Agency InteractionMulti-taskingWritten Communication
Soft Skills
Interpersonal SkillsRapport BuildingAdvocacy
Tools & Technologies
Microsoft TeamsMicrosoft ExcelMicrosoft PowerPointMicrosoft OutlookMicrosoft Word
Certifications & Qualifications
Tuberculosis ScreeningValid State Driver's License
Industry Keywords
Social ServicesMember AdvocacyPHI/HIPAA ComplianceCultural DiversityHome Office Setup

About the role

Key responsibilities & impact
  • Contribute to administration of care management
  • Provide non-clinical support for assessing and evaluating members' needs and requirements
  • Guide members and families toward appropriate care and wellbeing resources
  • Facilitate interaction with community resources
  • Make decisions regarding own work approach and priorities while following direction and documented procedures
  • Participate in occasional travel to Humana offices for training or meetings

Requirements

What you’ll need
  • Must reside in the state of Ohio
  • Minimum two (2) years of experience with community resources, health agencies, or social services
  • Intermediate proficiency in Microsoft Office (Teams, Excel, PowerPoint, Outlook, Word)
  • Exceptional communication and interpersonal skills for building rapport with customers and stakeholders
  • Ability to multi-task in a fast-paced environment
  • Respect for cultural and demographic diversity
  • Strong written communication skills and advocacy for members at all care levels
  • Must have a separate room with a locked door that can be used as a home office to ensure continuous privacy
  • Must be screened for tuberculosis (TB) if selected
  • Valid state driver's license
  • Personal vehicle liability insurance meeting applicable minimum limits
  • Home internet with minimum download speed of 25 Mbps and upload speed of 10 Mbps
  • Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information

Benefits

Comp & perks
  • Medical, dental and vision benefits
  • 401(k) retirement savings plan
  • Paid time off
  • Company and personal holidays
  • Paid parental and caregiver leave
  • Short-term and long-term disability
  • Life insurance
  • Occasional travel to Humana's offices for training or meetings
  • Self-provided home internet service requirements and dedicated home workspace