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Director, Supplemental Benefits Strategy – Transformation
Humana. Lead the highest-priority strategic and transformation initiatives across multiple supplemental benefits, vendors, and enterprise functions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading strategic initiatives and transformation projects within the healthcare sector, with a strong focus on regulatory compliance, financial analysis, and team development. Proven ability to structure complex problems, develop actionable recommendations, and influence stakeholders across various functions.
Highest-signal resume keywords
Healthcare Strategy/OperationsCross-Functional Initiative LeadershipRegulatory Compliance ExperienceExecutive Communication SkillsTeam Development and Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Case DevelopmentFinancial AcumenAnalytical SkillsPortfolio Strategy DevelopmentProcess RedesignVendor ManagementTransformation Initiative ExecutionDecision Support CapabilitiesOperational OptimizationGovernance Framework Development
Soft Skills
Influencing Senior LeadersStakeholder AlignmentCoaching and MentoringProblem StructuringAdaptability in Complex Environments
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Medicare AdvantageManaged CareSupplemental BenefitsEnterprise TransformationHealthcare ServicesRegulated EnvironmentsStrategic InitiativesCross-Functional TeamsDynamic Portfolio ManagementPerformance Governance
About the role
Key responsibilities & impact- Lead the highest-priority strategic and transformation initiatives across multiple supplemental benefits, vendors, and enterprise functions
- Structure complex or ambiguous business problems into hypotheses, analyses, workstreams, deliverables, ownership, milestones, and decisions
- Develop recommendations and executable roadmaps integrating financial, operational, member, competitive, regulatory, and vendor perspectives
- Assess regulatory changes and lead cross-functional response teams through implementation
- Develop portfolio and vendor strategies, multi-year roadmaps, business cases, and optimization opportunities
- Transform the Supplemental Benefits operating model, including governance, decision rights, and management routines
- Establish repeatable vendor implementation and performance-governance capabilities
- Develop executive reporting, analytics, and decision-support capabilities
- Redesign fragmented, manual, or inconsistent processes
- Transition mature capabilities to Shared Services Operations, benefit owners, or other accountable teams
- Build and lead a new Strategy & Transformation team of approximately 4–5 professionals
- Recruit, develop, coach, and retain high-performing talent
- Manage a dynamic portfolio of initiatives and allocate team capacity against business and member impact
Requirements
What you’ll need- Bachelor's Degree
- 8+ years of progressive experience within management consulting, corporate strategy, enterprise transformation, healthcare strategy/operations, and/or comparable roles solving complex business problems
- 2+ years leading and developing high-performing teams
- Meaningful experience within Medicare Advantage, managed care, or closely related healthcare services industries
- Experience operating in complex regulated environments
- Experience independently leading complex, cross-functional initiatives from problem definition through implementation, adoption, and measurable results
- Ability to structure ambiguous problems and develop fact-based recommendations
- Strong analytical and financial acumen, including business case development and evaluation
- Exceptional executive communication skills
- Ability to influence senior leaders and align cross-functional stakeholders without direct authority
- Ability to operate effectively in a highly matrixed, rapidly changing, and regulated environment