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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in assessing and evaluating Medicaid members' needs, developing member-specific care plans, and coordinating services to ensure optimal wellness. Proficient in monitoring case management plans and facilitating communication among interdisciplinary teams while adhering to HIPAA regulations.
Highest-signal resume keywords
Medicaid Needs AssessmentCare Plan DevelopmentCase ManagementVerbal/Written Communication SkillsFlorida Level 2 Background Screening
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care CoordinationIntervention PlanningData MonitoringElectronic Information ApplicationsPersonal Vehicle Liability Insurance
Soft Skills
Problem SolvingInterpersonal SkillsFamily Guidance
Tools & Technologies
Electronic Health RecordsCare Management Software
Certifications & Qualifications
Bachelor's Degree in Health and Human Services
Industry Keywords
MedicaidPHIHIPAABackground ScreeningHome Health Care
About the role
Key responsibilities & impact- Assess and evaluate Medicaid members' needs and requirements
- Visit members in homes, assisted living facilities, long-term care facilities, and other care settings
- Coordinate services and resources to support members' optimal wellness
- Establish member-specific care plans
- Ensure members receive services in the least restrictive setting
- Plan and implement interventions
- Monitor and evaluate case management plans against members' personal goals
- Guide members and families toward appropriate care resources
- Facilitate interaction with payer sources, providers, interdisciplinary teams, and others involved in members' care
- Identify and resolve barriers to effective care
- Continuously monitor patient care through assessments, data, conversations, and active care planning
- Travel locally 75–90% of the time
- Report to the Regional Care Coach Manager
Requirements
What you’ll need- Must live in Collier county in Florida
- Bachelor's degree in health and human services field
- 2+ years of related experience
- Exceptional verbal/written skills
- Use of a variety of electronic information applications/software programs
- Valid state driver's license
- Reliable vehicle
- Proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits
- Must meet Florida Level 2 background screening requirements through the Care Provider Background Screening Clearinghouse
- 25 Mbps minimum download speed and 10 Mbps minimum upload speed for home internet
- Ability to work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information
Benefits
Comp & perks- Medical benefits
- Dental benefits
- Vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company holidays
- Personal holidays
- Paid parental leave
- Paid caregiver leave
- Short-term disability
- Long-term disability
- Life insurance
- Remote work arrangement
- Dedicated home workspace and internet requirements to support home-based work
