Field Care Manager – Behavioral Health

Humana

. Assess and evaluate members' behavioral health needs .

Posted 9/15/2026full-timeSouth Carolina • United StatesJuniorMid-Level💰 $65,000 - $88,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in behavioral health assessment, care planning, and patient management, with a strong focus on facilitating access to resources and promoting health outcomes. Proficient in electronic information systems and Microsoft Office tools, ensuring effective communication and documentation.

Highest-signal resume keywords

Active SC Licensed Masters Social Worker (LMSW)Licensed Professional Counselor (LPC)Registered Nurse (RN)Behavioral Health ExperienceCommunity Mental Health Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Behavioral Health AssessmentCare Plan DevelopmentCrisis ResponseHealth PromotionCoachingTelephonic Patient SupportBehavioral Change TechniquesAssertive Community Treatment (ACT)Substance Use Disorder TreatmentPatient Evaluation

Soft Skills

Interpersonal CommunicationProblem SolvingEmpathyTeam CollaborationAdaptability

Tools & Technologies

Electronic Information SystemsMicrosoft WordMicrosoft OutlookMicrosoft Excel

Certifications & Qualifications

Active SC Licensed Masters Social Worker (LMSW)Licensed Professional Counselor (LPC)Active Registered Nurse (RN)

Industry Keywords

Behavioral HealthCrisis ResponseCommunity Mental HealthHealth PromotionPatient Care ManagementTelehealthHIPAA ComplianceSubstance Use DisorderAssertive Community TreatmentPatient Privacy

About the role

Key responsibilities & impact

Assess and evaluate members' behavioral health needs
Guide members and families toward appropriate care and wellbeing resources
Facilitate interaction between members and support resources
Employ strategies and techniques to manage physical, environmental, and psychosocial health issues
Resolve barriers that hinder care
Manage patient care through assessments and evaluations
Ensure patients progress toward desired outcomes
Create member care plans as needed
Interpret and independently determine appropriate courses of action
Report to the Manager, Care Management Behavioral Health
Perform mandatory field work, including onsite/home member visits, traveling up to 50% of the time
Work a combination of remote work at home and onsite/home member visits
Understand department, segment, and organizational strategy and operating goals

Requirements

What you’ll need

Must have an active, unrestricted SC Licensed Masters Social Worker (LMSW), Licensed Professional Counselor (LPC) OR an active, unrestricted compact Registered Nurse (RN) license
2 or more years of experience working as a behavioral health professional
Reside in the state of South Carolina and willing to travel
Have a separate room with a locked door that can be used as a home office to ensure continuous privacy while you work
Experience with behavioral change, health promotion, coaching and wellness
Proficient in electronic information systems and Microsoft Office tools (Word, Outlook, Excel)
Experience supporting patients telephonically preferred
Experience working in Community Mental Health, crisis response, Assertive Community Treatment (ACT), or substance use disorder treatment preferred
Experience working with both children and adults preferred
Must be able to work a 40-hour work week, Monday through Friday, 8:00 AM to 5:00 PM
Must meet home internet requirements of at least 25 Mbps download and 10 Mbps upload
Must work from a dedicated space without ongoing interruptions to protect PHI/HIPAA information

Benefits

Comp & perks

Bonus incentive plan based on company and/or individual performance
Medical, dental and vision benefits
401(k) retirement savings plan
Paid time off
Company and personal holidays
Paid parental and caregiver leave
Short-term and long-term disability
Life insurance
Home/remote work arrangement
Occasional travel to Humana offices for training or meetings