Field Care Manager – Behavioral Health

Humana

. Assess enrollees' behavioral, physical, environmental, and psychosocial needs through telephonic and face-to-face assessments .

Posted 11/5/2026full-timeSouth Carolina • United StatesJuniorMid-Level💰 $65,000 - $88,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing individualized care plans and coordinating services for Medicaid and Medicare enrollees, while ensuring compliance with PHI and HIPAA requirements. Proficient in assessing behavioral, physical, and psychosocial needs through both telephonic and face-to-face interactions.

Highest-signal resume keywords

Active South Carolina Social Worker LicenseCase Management ExperienceKnowledge of Community Health ResourcesExperience with Medicaid or Medicare EnrolleesFieldwork Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care Plan DevelopmentBehavioral AssessmentTelephonic AssessmentsFace-to-Face AssessmentsOngoing EvaluationsInterdisciplinary CollaborationResource CoordinationBarrier ResolutionProgress MonitoringCommunity Resource Knowledge

Soft Skills

Communication SkillsInterpersonal SkillsProblem-Solving SkillsOrganizational SkillsTeam Collaboration

Tools & Technologies

Telehealth PlatformsCase Management SoftwareInternet Connectivity

Certifications & Qualifications

LMSWLPCLBSWLISW-APLISW-CP

Industry Keywords

MedicaidMedicareCommunity HealthSocial ServicesPHI ComplianceHIPAA ComplianceFieldworkLocal TravelCare CoordinationInterdisciplinary Teams

About the role

Key responsibilities & impact

Assess enrollees' behavioral, physical, environmental, and psychosocial needs through telephonic and face-to-face assessments
Develop individualized, person-centered care plans
Guide enrollees and families to appropriate clinical, community, and social resources
Collaborate with providers and community-based services to promote high-quality, cost-effective outcomes
Identify and resolve barriers to effective care
Monitor progress through ongoing assessments and evaluations and adjust interventions
Collaborate with interdisciplinary care management teams, including community health workers, housing support specialists, and care management support assistants
Determine when face-to-face support is appropriate and coordinate in-person meetings
Interpret complex information, determine appropriate courses of action, follow established guidelines, and align responsibilities with organizational objectives
Travel locally for face-to-face meetings and field-based interactions with enrollees, families, providers, and staff
Occasionally travel to Humana offices for training or meetings

Requirements

What you’ll need

Must reside in South Carolina
Must have an active South Carolina Social Worker license: LMSW, LPC, LBSW, LISW-AP, or LISW-CP
2 or more years of recent case or care management experience
Experience working with Medicaid or Medicare enrollees to coordinate services, care needs, or benefits
Knowledge of community health and social service agencies and additional community resources
Fieldwork is mandatory
At least 50% local travel required
Dedicated workspace protecting member privacy and complying with PHI and HIPAA requirements
Home internet with at least 25 Mbps download and 10 Mbps upload speed
Ability to work Monday–Friday, 8:00 a.m.–5:00 p.m.

Benefits

Comp & perks

Bonus incentive plan based on company and/or individual performance
Medical, dental, and vision benefits
401(k) retirement savings plan
Paid time off
Company and personal holidays
Paid parental and caregiver leave
Short-term and long-term disability
Life insurance
Personal wellness and smart healthcare decision support