Field Care Manager – Behavioral Health

Humana

. Evaluate members' needs and requirements to achieve or maintain optimal wellness .

Posted 9/17/2026full-timeRemote • South Carolina • United StatesJuniorMid-Level💰 $53,700 - $72,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in evaluating member needs and creating care plans to enhance wellness, while effectively managing health issues and barriers to care. Proficient in communication and utilizing electronic applications to support patient care and maintain compliance with HIPAA regulations.

Highest-signal resume keywords

Bachelor's Degree In Health And Human Services2+ Years Related ExperienceElectronic Case Note DocumentationMedicare & Medicaid ExperienceHealth Promotion And Coaching

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care Plan DevelopmentPatient AssessmentHealth Issue ManagementElectronic Information ApplicationsMicrosoft Office WordMicrosoft Office Excel

Soft Skills

Exceptional Verbal CommunicationExceptional Written CommunicationInterpersonal Skills

Tools & Technologies

Electronic Case Note SystemsCommunity Health Resources

Certifications & Qualifications

TB ScreeningValid State Driver's License

Industry Keywords

WellnessCare ManagementBehavioral HealthPHI/HIPAA ComplianceCommunity Health Agencies

About the role

Key responsibilities & impact

Evaluate members' needs and requirements to achieve or maintain optimal wellness
Guide members and families toward appropriate care and wellbeing resources
Manage members' physical, environmental and psychosocial health issues
Resolve barriers that hinder care
Conduct assessments and evaluations to ensure patients progress toward desired outcomes
Create member care plans as needed
Understand department, segment and organizational strategy and operating goals
Report to the Manager, Care Management Behavioral Health
Perform mandatory field work and travel up to 50% of the time

Requirements

What you’ll need

Bachelor's degree in health and human services field
2 or more years of related experience
Knowledge of Microsoft Office Word and Excel
Exceptional verbal/written communication and interpersonal skills
Ability to use a variety of electronic information applications/software programs
Required TB screening for this patient-facing role
Valid state driver's license
Personal vehicle liability insurance meeting minimum requirements
Separate room with a locked door for use as a private home office
Minimum home internet speed of 25 Mbps download and 10 Mbps upload
Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information
Preferred: experience with electronic case note documentation and multiple computer applications/systems
Preferred: experience with Medicare & Medicaid recipients
Preferred: experience with health promotion, coaching and wellness
Preferred: knowledge of community health and social service agencies and community resources

Benefits

Comp & perks

Medical, dental and vision benefits
401(k) retirement savings plan
Paid time off
Company and personal holidays
Paid parental and caregiver leave
Short-term and long-term disability
Life insurance
Home or hybrid home/office work arrangement
Remote work with occasional travel to Humana offices for training or meetings