Field Care Manager, Behavioral Health

Humana

. Conduct telephonic and face-to-face assessments of enrollees’ behavioral, physical, environmental, and psychosocial needs .

Posted 10/9/2026full-timeRemote • South Carolina • United StatesJuniorMid-Level💰 $65,000 - $88,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in conducting comprehensive assessments and developing individualized care plans while collaborating with interdisciplinary teams to ensure optimal health outcomes for enrollees. Proficient in navigating community resources and managing care for Medicaid and Medicare populations.

Highest-signal resume keywords

Active Registered Nurse (RN) LicenseLicensed Master Level Social Worker (LCSW, LMSW, LPC, LMFT)Behavioral Health Clinical ExperienceCase Management ExperienceKnowledge of Community Health Resources

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care Management StrategiesIndividualized Care PlansBehavioral Health AssessmentsCrisis ResponseAssertive Community Treatment (ACT)Substance Use Disorder TreatmentMonitoring and EvaluationIntervention AdjustmentTelephonic AssessmentsFace-to-Face Assessments

Soft Skills

CollaborationCommunicationProblem-SolvingInterpersonal SkillsAdaptability

Tools & Technologies

Microsoft OfficeWordExcelPowerPoint

Certifications & Qualifications

Registered Nurse (RN) LicenseLicensed Master Level Social Worker (LCSW, LMSW, LPC, LMFT)

Industry Keywords

MedicaidMedicareCommunity Mental HealthCrisis ResponseHolistic CarePHI ComplianceHIPAA Compliance

About the role

Key responsibilities & impact

Conduct telephonic and face-to-face assessments of enrollees’ behavioral, physical, environmental, and psychosocial needs
Use care management strategies to support optimal health and well-being
Develop individualized, person-centered care plans
Guide enrollees and families to clinical, community, and social resources
Collaborate with providers and community-based services to promote high-quality, cost-effective outcomes
Identify and resolve barriers to effective care
Monitor progress through ongoing assessments and evaluations
Adjust interventions to help enrollees achieve desired outcomes
Collaborate with the interdisciplinary care management team, including community health workers, housing support specialists, and care management support assistants
Determine when face-to-face support is appropriate and coordinate in-person meetings
Interpret complex information and independently determine appropriate courses of action
Support coordinated, holistic care reflecting enrollees’ goals, preferences, and well-being
Report to Manager, Care Management Behavioral Health

Requirements

What you’ll need

Must reside in South Carolina
Active Registered Nurse (RN) license, or a Licensed Master Level Social Worker license (LCSW, LMSW, LPC, LMFT or similar)
Minimum 1-year Behavioral Health clinical experience
2 or more years of recent experience of case or care management
Experience working with Medicaid and/or Medicare enrollees to coordinate services, care needs, or benefits
Knowledge of community health and social service agencies and additional community resources
Comprehensive knowledge of Microsoft Office applications, including Word, Excel and PowerPoint
Dedicated workspace that protects member privacy and complies with PHI and HIPAA requirements
Ability to travel at least 50% locally for face-to-face meetings and field-based interactions
Periodic travel to Humana Columbia office for meetings and training
Ability to work Monday–Friday, 8:00 a.m.–5:00 p.m.
Minimum home internet speed of 25 Mbps download and 10 Mbps upload
Preferred: Experience working in Community Mental Health, crisis response, Assertive Community Treatment (ACT), and substance use disorder treatment
Preferred: Experience working with both children and adults

Benefits

Comp & perks

Bonus incentive plan based on company and/or individual performance
Medical benefits
Dental benefits
Vision benefits
401(k) retirement savings plan
Paid time off
Company holidays
Personal holidays
Paid parental leave
Paid caregiver leave
Short-term disability
Long-term disability
Life insurance
Dedicated remote workspace arrangement
Remote work arrangement
Home internet requirements/support for remote work