Field Care Manager, Social Work – LTSS, HCBS, Waiver Programs

Humana

. Assess and evaluate members’ needs and requirements to support optimal health, safety, independence, and quality of life .

Posted 10/6/2026full-timeMichigan • United StatesJuniorMid-Level💰 $65,000 - $88,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in assessing and addressing members' functional, behavioral, environmental, and psychosocial needs while ensuring compliance with Medicaid and LTSS requirements. Proficient in creating care plans, collaborating with interdisciplinary teams, and maintaining accurate documentation.

Highest-signal resume keywords

Active Michigan Social Work License2+ Years of Experience in Social WorkExperience with Home and Community-Based Services (HCBS)Knowledge of Long-Term Services and Supports (LTSS)Strong Verbal and Written Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Assessment and EvaluationCare CoordinationPerson-Centered PlanningRisk IdentificationDocumentation ComplianceFunctional Needs AssessmentBehavioral Health SupportEnvironmental Health ManagementPsychosocial Needs ManagementService Planning

Soft Skills

CollaborationProblem-SolvingInterpersonal SkillsCultural ResponsivenessTrauma-Informed Care

Tools & Technologies

Electronic Medical RecordsCare Management PlatformsHealth Care Technology ApplicationsMicrosoft WordMicrosoft OutlookMicrosoft ExcelWeb-Based Applications

Certifications & Qualifications

Active Michigan Social Work License (LBSW, LLMSW, LMSW)TB Screening Completion

Industry Keywords

Home and Community-Based Services (HCBS)Long-Term Services and Supports (LTSS)Medicaid RequirementsCommunity HealthBehavioral HealthSocial Service AgenciesMember RightsLeast Restrictive Settings

About the role

Key responsibilities & impact

Assess and evaluate members’ needs and requirements to support optimal health, safety, independence, and quality of life
Guide members and families in accessing appropriate care, resources, and services
Apply person-centered, trauma-informed, and culturally responsive strategies to functional, behavioral, environmental, and psychosocial needs
Manage members’ physical, environmental, and psychosocial health issues
Identify and resolve barriers that hinder effective care
Monitor member care through assessments and evaluations to ensure progress toward desired outcomes
Create member care plans as needed
Support eligibility determinations, service planning, risk identification, and care coordination
Collaborate with interdisciplinary teams, health care providers, members, caregivers, and community-based organizations
Maintain compliant documentation
Travel 75%–90% within Wayne and/or Macomb Counties, Michigan
Work Monday through Friday, 8:30 AM–5:00 PM Eastern Time

Requirements

What you’ll need

Must reside in Michigan and be able to travel throughout the assigned service area, including Wayne and/or Macomb Counties
Active Michigan Social Work license in good standing required (LBSW, LLMSW, or LMSW); candidates with a limited license must demonstrate active progress toward full licensure
2+ years of post-degree experience in social work, behavioral health, health care, care management, or community-based services
1+ year of experience supporting Home and Community-Based Services (HCBS) and/or waiver programs
Experience conducting Long-Term Services and Supports (LTSS) assessments
Ability to assess functional, behavioral, environmental, and psychosocial needs for eligibility determinations, service planning, risk identification, and care coordination
Knowledge of LTSS, HCBS, Medicaid requirements, person-centered planning principles, member rights, and least restrictive settings
Experience collaborating with interdisciplinary teams, health care providers, members, caregivers, and community-based organizations
Knowledge of community health, behavioral health, social service agencies, and local resources
Ability to maintain accurate, timely, and compliant documentation according to organizational, state, and federal requirements
Strong verbal and written communication skills
Proficiency with electronic medical records, care management platforms, and health care technology applications
Strong computer skills, including Microsoft Word, Outlook, Excel, and web-based applications
Fluent in English and Arabic or Chaldean, with the ability to speak, read, and write each language independently and without assistance (preferred)
Must complete TB screening
Valid state driver’s license and personal vehicle liability insurance required

Benefits

Comp & perks

$5,000 sign-on bonus, subject to applicable terms and conditions
Bonus incentive plan based on company and/or individual performance
Medical, dental, and vision benefits
401(k) retirement savings plan
Paid time off
Company and personal holidays
Paid parental and caregiver leave
Short-term and long-term disability
Life insurance
Eligible mileage reimbursement for travel from home to the first work location, between client or assignment locations, and from the final work location home
Self-provided internet service requirements and dedicated workspace for home or hybrid work
Occasional travel to Humana offices for training or meetings