Field Care Manager, Social Worker

Humana

. Manage a caseload and complete comprehensive assessments with members in home, community-based, and telephonic settings .

Posted 10/8/2026full-timeDetroit • Michigan • United StatesJuniorMid-Level💰 $65,000 - $88,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing caseloads and conducting comprehensive assessments in home and community settings, while developing individualized care plans and coordinating with interdisciplinary teams. Proficient in navigating community health resources and ensuring compliance with HIPAA regulations.

Highest-signal resume keywords

Active Michigan Social Work Licensure2+ Years Clinical ExperienceCommunity Health Resource KnowledgeElectronic Medical Records ProficiencyStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Comprehensive AssessmentsIndividualized Care PlansBehavioral Health ExperienceChronic Condition ManagementTelephonic EngagementPatient AdvocacyMedical Attestations ReviewCare CoordinationTB ScreeningMicrosoft Office Proficiency

Soft Skills

Interpersonal SkillsAbility to Build RapportIndependent Work CapabilityMinimal Supervision

Tools & Technologies

Healthcare-Related Software SystemsElectronic Medical RecordsWeb Navigation Skills

Certifications & Qualifications

Bachelor’s Degree in Social WorkActive Michigan Social Work Licensure

Industry Keywords

MedicareMedicaidCommunity-Based CareSocial Service AgenciesPHI/HIPAA Compliance

About the role

Key responsibilities & impact

Manage a caseload and complete comprehensive assessments with members in home, community-based, and telephonic settings
Provide clinical support and guidance in collaboration with Interdisciplinary Care Team participants
Develop and coordinate individualized care plans
Identify and address barriers to care while advocating for optimal member outcomes
Review, assess, and complete medical attestations and provide ongoing clinical oversight
Ensure services are delivered in the least restrictive setting through ongoing assessment of care needs
Develop and modify Individual Care Plans with members of the care team
Help members and caregivers access social, housing, educational, and community resources
Serve as primary point of contact for the Interdisciplinary Care Team
Coordinate with members, care team participants, and external resources for comprehensive care delivery
Conduct face-to-face assessments and telephonic engagement with Medicare/Medicaid members
Travel to Wayne and Macomb counties and region-based facilities as needed

Requirements

What you’ll need

Must reside in the State of Michigan with the ability to travel to Wayne and Macomb counties (15–20%)
Bachelor’s degree in Social Work (BSW) from an accredited institution
Active Michigan social work licensure in good standing: LLBSW, LBSW, LLMSW, LMSW, or LCSW
Limited license holders must demonstrate intent and active progress toward full licensure
2+ years of post-degree clinical or care management experience in a behavioral health, medical, or community-based setting
Experience working with adult populations, including chronic conditions and disease management
Knowledge of community health resources, social service agencies, and support programs
Ability to travel to region-based facilities and in-home for face-to-face assessments with Medicare/Medicaid members and telephonic engagement
Valid driver’s license with reliable transportation
Strong communication and interpersonal skills with ability to quickly build rapport
Ability to work with minimal supervision and independently within defined role scope
Proficiency using electronic medical records and healthcare-related software systems
Excellent keyboard and web navigation skills
Intermediate to Advanced computer skills
Experience with Microsoft Word, Outlook, and Excel
Patient-facing role requiring TB screening
Ability to work Monday through Friday during listed Eastern Time Zone schedules, with flexibility for overtime as needed
Dedicated workspace without ongoing interruptions to protect PHI/HIPAA information
Home internet with minimum 25 Mbps download and 10 Mbps upload speeds

Benefits

Comp & perks

Bonus incentive plan based on company and/or individual performance
Medical, dental and vision benefits
401(k) retirement savings plan
Paid time off
Company and personal holidays
Paid parental and caregiver leave
Short-term and long-term disability
Life insurance
Personal wellness and healthcare decision support
Home or hybrid home/office work arrangement
Occasional travel to Humana offices for training or meetings