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Lead Enterprise Salesforce Architect
Humana. Lead technology and strategy solution engagements across multifunctional workstreams involving CDP/DMP, data onboarding and activation, big data strategy, and analytics on Adobe Experience Platform .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Adobe Experience Platform and customer data management, with a strong focus on data integration, analytics, and digital marketing strategies. Proven ability to lead cross-functional teams and manage client relationships while delivering complex projects in fast-paced environments.
Highest-signal resume keywords
Adobe Experience Platform ExpertiseData Integration and ActivationTechnical Architecture LeadershipStakeholder ManagementCross-Functional Project Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SQLETL/ELT ProcessesAPI IntegrationsData GovernanceAudience ActivationCustomer Data ModelsData IngestionIdentity ResolutionAnalyticsPersonalization
Soft Skills
Excellent CommunicationStakeholder ManagementMentoringTeam LeadershipPresentation Skills
Tools & Technologies
Adobe Experience CloudSalesforceOracleMicrosoftPostmanREST APIsCloud ArchitecturesDMPsCDPsMarketing Automation
Certifications & Qualifications
Real-Time Certified Data Professional
Industry Keywords
Digital Experience PlatformsBig Data StrategyData OnboardingOmnichannel PersonalizationAdTechCMSAnalytics OutputsClient EngagementBusiness AnalysisDigital Marketing
Tech Stack
Tools & technologiesCloudETLOracleSQL
About the role
Key responsibilities & impact- Lead technology and strategy solution engagements across multifunctional workstreams involving CDP/DMP, data onboarding and activation, big data strategy, and analytics on Adobe Experience Platform
- Develop in-depth understanding of clients’ digital experience strategies, online business models, and customer goals
- Implement data integrations supporting client use cases and customer journeys
- Provide expert consulting services to clients and prospective clients
- Collaborate with internal teams and vendor partners to develop solutions combining data, technology, partners, integrations, and analytics
- Manage multiple client relationships as the primary daily contact
- Guide teams through integration projects involving multiple partners
- Lead business analysis to derive business strategy and insights from analytics outputs
- Establish trust and relationships with clients and internal/external partners
- Monitor engagement progress and maintain an account status dashboard summarizing workstreams
- Analyze client process and operations issues and recommend improvement strategies
- Develop slideware and deliver presentations and communications
- Lead client business reviews
- Ensure successful delivery of client commitments
- Manage and train digital solutions specialists
- Monitor trends in the digital marketing space
Requirements
What you’ll need- Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field, or equivalent experience
- 5+ years of experience with customer data, marketing technology, or digital experience platforms
- Expertise in Adobe Experience Platform (AEP), Real-Time Certified Data Professional, and Adobe Experience Cloud
- Experience with data ingestion, identity resolution, audience activation, data governance, and personalization
- Experience leading 2+ end-to-end AEP implementations as a Technical Architect, owning solution design, integrations, and delivery
- Hands-on experience in at least three of: CDPs, DMPs, CRM, Marketing Automation, Omnichannel Personalization, AdTech, CMS, and analytics
- Experience with enterprise platforms such as Adobe, Salesforce, Oracle, Microsoft, or similar ecosystems
- Experience with REST APIs, cloud architectures, data integration, security protocols, and structured/unstructured data management
- Experience designing customer data models, database solutions, and scalable data architectures
- Proficiency in SQL, ETL/ELT processes, API integrations, and tools such as Postman
- Proven ability to lead technical teams, improve project delivery, and mentor team members
- Excellent communication and stakeholder management skills, including presentations to technical and executive audiences
- Ability to manage multiple priorities and deliver complex projects in fast-paced, global environments
- Experience leading large-scale, cross-functional projects involving multiple partners and workstreams
- Minimum home internet speed of 25 Mbps download and 10 Mbps upload
- Ability to work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information
Benefits
Comp & perks- Bonus incentive plan based on company and/or individual performance
- Medical benefits
- Dental benefits
- Vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company holidays
- Personal holidays
- Paid parental leave
- Paid caregiver leave
- Short-term disability
- Long-term disability
- Life insurance
- Dedicated home workspace arrangement
- Remote work arrangement with occasional travel to Humana offices for training or meetings