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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Agile Portfolio Management, strategic planning, and operational excellence, with a strong focus on financial governance and resource optimization. Proven ability to lead cross-functional teams and drive accountability for organizational goals and outcomes.
Highest-signal resume keywords
Agile Portfolio ManagementFinancial GovernanceVendor ManagementChange ManagementStrategic Planning
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Portfolio ManagementProgram ManagementBudgetingForecastingResource PlanningQuality EngineeringSoftware EngineeringDevOpsCI/CDReporting Tools
Soft Skills
Analytical SkillsOrganizational SkillsProblem-Solving SkillsWritten CommunicationVerbal Communication
Tools & Technologies
Azure DevOpsDashboardsReporting PlatformsCollaboration Tools
Certifications & Qualifications
PMPSAFeLean
Industry Keywords
HealthcareInsuranceFinancial ServicesRegulated Industry
Tech Stack
Tools & technologiesAzurePMP
About the role
Key responsibilities & impact- Lead Agile portfolio operations for the Enterprise Software Quality Engineering Center of Excellence
- Align strategic priorities, investments, demand, capacity, and delivery outcomes
- Coordinate PI Planning, Portfolio Reviews, ART Syncs, leadership reviews, governance forums, and planning cycles
- Partner with Release Train Engineers, Product Managers, Product Owners, and Scrum Masters to improve delivery predictability, dependency management, risk mitigation, and execution effectiveness
- Facilitate portfolio governance processes aligning initiatives, funding, capacity, and strategic commitments
- Track cross-team dependencies, risks, impediments, and escalations
- Ensure Agile, SAFe, and Lean Portfolio Management practices align with enterprise standards
- Support OKR tracking, value realization, and continuous improvement initiatives
- Support enterprise quality transformation initiatives and strategic operational priorities
- Leverage AI tools and technologies to improve productivity, quality, and operational efficiency
- Coordinate plans, milestones, dependencies, risks, and reporting across strategic programs
- Track organizational goals, key initiatives, and action plans while driving accountability for outcomes
- Support innovation, experimentation, continuous improvement programs, and the Quality Engineering Innovation Lab
- Measure and communicate program value, organizational impact, and business outcomes
- Support annual planning, forecasting, budgeting, and financial governance
- Assist with workforce planning, resource forecasting, capacity management, and allocation tracking
- Monitor staffing trends, onboarding progress, skill gaps, succession risks, and resource constraints
- Coordinate resources transitioning from segment organizations into Quality Engineering COEs
- Provide visibility into resource supply, demand, utilization, and workforce optimization opportunities
- Support governance for strategic vendors, managed service providers, and supplier partners
- Coordinate vendor performance reviews, operational metrics, service-level tracking, and action plans
- Partner with Procurement, Finance, Legal, and Quality Engineering leadership on contract planning, renewals, and supplier management
- Support onboarding, compliance, operational alignment, and performance management for external partners
- Support communication strategies, leadership updates, town halls, All Hands meetings, and organizational announcements
- Coordinate change management and organizational readiness activities
- Support engagement, onboarding communications, culture initiatives, and associate experience programs
- Develop communication materials improving transparency, alignment, and understanding of organizational priorities
- Serve as a trusted operational partner to Quality Engineering leadership
- Drive accountability for operational, financial, and strategic commitments
- Build relationships across Enterprise Technology, Finance, HR, Procurement, Portfolio Management, and business stakeholders
- Lead through influence in a highly matrixed environment
- Foster accountability, collaboration, continuous improvement, and operational excellence
Requirements
What you’ll need- Bachelor's degree in Management, Finance, Business or Information Technology, or related field
- 5+ years of experience in portfolio management, technology business operations, program management, strategic planning, workforce planning, or related disciplines
- 3+ years of experience supporting technology organizations, business operations teams, portfolio functions, or transformation initiatives
- Experience supporting budgeting, forecasting, financial tracking, or resource planning processes
- Experience developing reports, dashboards, scorecards, and executive presentation materials
- Experience coordinating across multiple stakeholders in a matrixed environment
- Strong analytical, organizational, and problem-solving skills
- Strong written and verbal communication skills, including executive-level communication
- Ability to manage multiple priorities with a high degree of accuracy, professionalism, and responsiveness
- Experience supporting Quality Engineering, Software Engineering, Platform Engineering, DevOps, Enterprise Architecture, or Technology Operations organizations
- Experience in healthcare, insurance, financial services, or another highly regulated industry
- Experience with vendor management, managed service operations, or strategic partner governance
- Experience with workforce onboarding, organizational transition planning, or change management initiatives
- Familiarity with Agile, Lean Portfolio Management, SAFe, DevOps, CI/CD, and product operating models
- Experience using portfolio, reporting, and work management tools such as Azure DevOps, dashboards/reporting platforms, and collaboration tools
- PMP, SAFe, Lean, or related certification
- Experience supporting executive-level strategic initiatives and business operations for large enterprise teams
- Self-provided internet service with minimum 25 Mbps download and 10 Mbps upload speed
- Dedicated work space without ongoing interruptions to protect member PHI/HIPAA information
Benefits
Comp & perks- Bonus incentive plan based on company and/or individual performance
- Medical benefits
- Dental benefits
- Vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company holidays
- Personal holidays
- Paid parental leave
- Paid caregiver leave
- Short-term disability
- Long-term disability
- Life insurance
- Home or hybrid home/office work arrangements
- Remote work with occasional travel to Humana offices for training or meetings