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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management, leading cross-functional teams, and driving strategic initiatives within complex enterprise technology environments. Proficient in defining product vision, managing backlogs, and delivering measurable business outcomes in healthcare and pharmacy operations.
Highest-signal resume keywords
Product Management ExperienceAgile Delivery EnvironmentsCross-Functional Team LeadershipHealthcare Industry KnowledgeData Analysis and Decision-Making
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Strategy DevelopmentBacklog ManagementBusiness Capability ModelingProcess DesignWorkflow OptimizationKPI Definition and MonitoringAPI KnowledgeEvent-Driven ArchitectureCloud-Native PlatformsDigital Transformation Initiatives
Soft Skills
Analytical SkillsStrategic ThinkingCommunication SkillsStakeholder ManagementNegotiation Skills
Tools & Technologies
Agile MethodologiesWorkflow OrchestrationData ModelsHigh-Volume Transaction SystemsCompliance-Driven Environments
Industry Keywords
Pharmacy OperationsHealthcareRegulated IndustriesOperational ProcessingCustomer Service
Tech Stack
Tools & technologiesCloudMicroservices
About the role
Key responsibilities & impact- Define and communicate product vision, strategy, roadmaps, and modernization priorities for enterprise pharmacy capabilities and platform services
- Translate strategic objectives, customer needs, and operational challenges into prioritized capabilities and product investments
- Establish value hypotheses, business outcomes, success measures, and KPIs
- Own, maintain, and prioritize the product backlog
- Define and refine epics, features, user stories, and acceptance criteria with stakeholders, architects, and engineering teams
- Balance platform investments, regulatory requirements, operational commitments, and business priorities
- Ensure solutions meet Humana technology standards, quality expectations, and customer needs
- Lead product strategy and execution for modernized pharmacy capabilities and shared platform services
- Drive workflow transformation, automation, and process simplification
- Advance reusable, API-first, event-driven, and cloud-enabled capabilities
- Guide retirement and modernization of legacy systems
- Build alignment across business, operations, technology, architecture, engineering, and vendor organizations
- Lead product reviews, roadmap planning, backlog prioritization, and capability planning
- Manage cross-team dependencies and resolve competing priorities
- Influence decisions through data-driven recommendations and product expertise
- Define, monitor, and report KPIs for efficiency, reliability, cycle time, automation, platform adoption, and customer experience
- Measure and communicate value realization through productivity, resiliency, workflow simplification, and legacy modernization outcomes
- Drive continuous improvement and scale successful platform capabilities across the pharmacy ecosystem
Requirements
What you’ll need- Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or a related field
- 8+ years of product management experience within complex enterprise technology environments
- 2+ years of product leadership experience leading cross-functional teams and driving strategic product initiatives
- Strong experience in product management within complex enterprise technology environments
- Experience leading large-scale modernization, platform, or digital transformation initiatives
- Experience working within Agile product delivery teams and managing complex product backlogs
- Ability to influence and collaborate across business, operational, architecture, engineering, and vendor organizations
- Strong analytical, strategic thinking, and decision-making skills focused on measurable business outcomes
- Knowledge of healthcare, pharmacy operations, or regulated industries preferred
- Experience defining product strategy, developing roadmaps, managing product backlogs, and leading modernization initiatives
- Understanding of healthcare, pharmacy, customer service, fulfillment, operational processing, or related business functions
- Experience translating business and operational needs into scalable technology solutions
- Experience gathering and translating business requirements into capabilities, features, user stories, and measurable business outcomes
- Expertise in business capability modeling, process design, workflow optimization, and operational transformation
- Strong analytical and problem-solving skills using data analysis and data models in high-volume, transaction-oriented, and compliance-driven environments
- Knowledge of APIs, microservices, event-driven architectures, workflow orchestration, and cloud-native platforms
- Hands-on experience in Agile delivery environments, including product backlog management, backlog refinement, sprint planning, and cross-functional collaboration
- Ability to align business, operations, engineering, architecture, security, and vendor stakeholders
- Experience leading cross-functional teams through ambiguity, managing dependencies, resolving competing priorities, and driving execution
- Strong communication, facilitation, stakeholder management, negotiation, and executive presentation skills
- Ability to exercise independent judgment and make strategic decisions with minimal supervision
- Home internet with at least 25 Mbps download and 10 Mbps upload
- Dedicated workspace without ongoing interruptions to protect PHI/HIPAA information
Benefits
Comp & perks- Bonus incentive plan based on company and/or individual performance
- Medical benefits
- Dental benefits
- Vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company holidays
- Personal holidays
- Paid parental leave
- Paid caregiver leave
- Short-term disability
- Long-term disability
- Life insurance
- Dedicated work-from-home space
- Occasional travel to Humana offices for training or meetings
