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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in defining measurement strategies and frameworks that connect business outcomes with operational metrics. Proficient in managing product lifecycles, stakeholder relationships, and delivering actionable insights through analytics and reporting.
Highest-signal resume keywords
Product Management ExperienceKPI/OKR DevelopmentAgile MethodologiesMeasurement FrameworksStakeholder Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Lifecycle ManagementMetric Framework DefinitionData AnalysisReporting and Dashboard CreationStatistical Analysis
Soft Skills
Influencing Without AuthorityMentoringDecision-MakingCollaborationCommunication
Tools & Technologies
Azure DevOpsJira AlignAgile Development MethodologiesWaterfall MethodologyBusiness Intelligence Tools
Certifications & Qualifications
CSPOSAFePMPMarketing CertificationBusiness Administration Certification
Industry Keywords
HealthcareFinancial ServicesRegulated EnvironmentNext Best ActionOperational Metrics
Tech Stack
Tools & technologiesAzurePMP
About the role
Key responsibilities & impact- Define and communicate the measurement strategy and roadmap for Next Best Action (NBA)
- Establish KPI and metric frameworks connecting business outcomes, model performance, and operational metrics to decisions
- Define success metrics before build and incorporate measurement requirements into use-case discovery and design
- Serve as the primary measurement and reporting contact across cross-functional and cross-data science teams
- Partner with data science and analytics teams on model performance metrics, evaluation approaches, and business and operational reporting
- Translate required capabilities into operational processes and measurement plans across Marketing, Digital, call center, IT, and insurance organizations
- Build stakeholder relationships and provide decision-making criteria behind priorities
- Own end-to-end delivery of NBA reporting capabilities from requirements through launch
- Define, prioritize, and maintain the measurement and reporting backlog
- Create product requirements and acceptance criteria and validate report and dashboard designs
- Guide PI Planning and execution, clarify epics and features, engage agile teams, and adjust priorities
- Validate reporting to ensure metrics are accurate, consistent, and clearly defined
- Establish analytics and reporting measuring adoption, usage, and business outcomes
- Generate reports and dashboards, derive actionable insights, and inform strategy and decision-making
- Evaluate data critically and use evidence to support recommendations
- Identify enhancements and submit idea canvases and business cases
- Articulate vision and roadmap and lead through partnership and influence
- Make timely decisions, navigate trade-offs, and manage change
- Mentor junior product managers and help build a collaborative product culture
Requirements
What you’ll need- Bachelor's degree in Marketing, Business Administration, Computer Science, Information Technology, or related field
- 5–9+ years of product management experience
- Hands-on ownership of a product, measurement, or analytics capability in a complex, regulated environment such as Healthcare or Financial Services
- Ability to own the product lifecycle end-to-end, including strategy, roadmap, prioritization, requirements, delivery, and value measurement
- Working knowledge of KPIs/OKRs, statistics, and measurement concepts
- Ability to define metric frameworks, interpret analyses objectively, and translate data into decisions
- Ability to influence without authority and align data science and business teams around shared objectives
- Experience with agile methodologies, backlog management, PI Planning, and defining measurable success metrics
- Awareness of modern technology and data/analytics concepts
- Ability to translate technical concepts for non-technical stakeholders
- Ability to build a compelling business case and understand basic profit-and-loss drivers
- Knowledge of Systems Development Life Cycle, Waterfall, and Agile Development Methodologies
- Working knowledge of Azure DevOps (ADO) and Jira Align
- Self-provided internet service with at least 25 Mbps download and 10 Mbps upload
- Dedicated work space without ongoing interruptions to protect member PHI/HIPAA information
- Preferred: Master's degree or certification in Marketing, Business Administration, Information Technology, or related field
- Preferred: Product or agile certification such as CSPO, SAFe, PMP, or equivalent
Benefits
Comp & perks- Bonus incentive plan based on company and/or individual performance
- Medical, dental, and vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company and personal holidays
- Paid parental and caregiver leave
- Short-term and long-term disability
- Life insurance
- Personal wellness and smart healthcare decision support
- Remote work arrangement
- Occasional travel to Humana offices for training or meetings
