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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management by developing and maintaining integrated project plans, tracking milestones, and coordinating activities across diverse teams. Proficient in Agile methodologies and effective communication with stakeholders to ensure project health and readiness.
Highest-signal resume keywords
Project ManagementAgile MethodologiesStakeholder CommunicationRisk ManagementCross-Team Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project PlanningMilestone TrackingDependency ManagementIssue TrackingStatus ReportingSchedule ManagementRisk IdentificationFacilitation SkillsCoordination SkillsDocumentation
Soft Skills
Organizational SkillsCommunication SkillsCollaboration SkillsIndependent Work
Certifications & Qualifications
PMPAgile CertificationScrum Certification
Industry Keywords
HealthcareHealth InsuranceFinancial ServicesCustomer EngagementMarketing TechnologyPersonalizationDecisioningCustomer Experience
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Develop and maintain integrated project plans for Next Best Action expansion initiatives
- Track milestones, deliverables, dependencies, risks, issues, and target launch dates
- Coordinate activities across Product Management, Engineering, Architecture, Data, Testing, and business teams
- Maintain visibility into implementation progress and communicate project status to stakeholders and leadership
- Consolidate delivery information into a cohesive view of project health and readiness
- Identify and track cross-team dependencies and communicate impacts to delivery schedules
- Escalate project risks, issues, and unresolved dependencies to Product Managers or leadership
- Maintain project plans, risk logs, dependency tracking, issue logs, decision records, and action-item tracking
- Facilitate project meetings and follow-up activities
- Support launch readiness by identifying and addressing dependencies, risks, and implementation needs
- Prepare recurring status updates covering progress, milestones, risks, and areas requiring attention
- Partner with Product Managers and Scrum Masters on implementation plans and delivery commitments
- Support governance and leadership forums with status materials, documentation, and follow-up actions
- Assist with planning future Next Best Action expansion efforts
- Improve project tracking and coordination practices
- Occasional travel to Humana offices for training or meetings may be required
Requirements
What you’ll need- Bachelor's degree in Business Administration, Project Management, Information Technology, or a related field, or equivalent professional experience
- Demonstrated experience managing projects involving multiple business and technology stakeholders
- Experience developing and maintaining project plans, milestones, schedules, dependencies, risks, and issues
- Experience coordinating activities across Product Management, Engineering, Architecture, Data, Testing, or other delivery organizations
- Experience working within Agile or Scrum software development environments
- Strong organizational skills to manage multiple concurrent workstreams and priorities
- Experience preparing project status reporting and communicating delivery progress to stakeholders and leadership
- Ability to identify, track, and communicate risks, issues, dependencies, and schedule impacts
- Strong facilitation and coordination skills across matrixed teams
- Excellent written and verbal communication skills
- Ability to operate independently in a fast-paced, collaborative environment
- Preferred: Experience supporting customer engagement, marketing technology, personalization, decisioning, or customer experience platforms
- Preferred: Experience in healthcare, health insurance, financial services, or another highly regulated industry
- Preferred: PMP, Agile, Scrum, or related project management certification
- Home internet with at least 25 Mbps download and 10 Mbps upload speed
- Ability to work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information
Benefits
Comp & perks- Bonus incentive plan based on company and/or individual performance
- Medical, dental, and vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company and personal holidays
- Paid parental and caregiver leave
- Short-term and long-term disability
- Life insurance
- Personal wellness and smart healthcare decision support
- Remote work arrangement
- Dedicated home workspace requirement to protect member PHI/HIPAA information
