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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in leading quality assurance strategies and managing testing teams within Medicaid Clinical platforms. Proficient in developing automated test suites, executing various testing methodologies, and ensuring compliance with healthcare standards.
Highest-signal resume keywords
Quality Assurance LeadershipAutomated Test Suite DevelopmentAgile Delivery ExperienceDefect Identification and ResolutionMedicaid Program Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software Quality AssuranceTest Case Creation and ExecutionFunctional TestingRegression TestingIntegration TestingConfiguration TestingTest Data ManagementDefect TriageTesting Strategy DevelopmentProcess Improvement
Soft Skills
Team LeadershipCollaborationCoaching and DevelopmentIndependent JudgmentCommunication
Tools & Technologies
Azure DevOpsJiraAutomated Testing ToolsSaaS Platforms
Industry Keywords
Medicaid Clinical OperationsHealthcare WorkflowsPHI/HIPAA ComplianceQuality EngineeringTesting Standards
Tech Stack
Tools & technologiesAzure
About the role
Key responsibilities & impact- Lead the quality assurance and testing strategy for Medicaid Clinical platforms and integrations
- Lead a team of testers and establish priorities, responsibilities, accountability, and testing deliverables
- Coach and develop team members while promoting collaboration, cross-training, knowledge sharing, and consistent testing practices
- Support hiring, onboarding, and training of testing team members
- Manage team capacity and testing assignments based on business priorities, release schedules, complexity, and risk
- Coordinate testing coverage for scheduled production releases, including applicable night or early-morning testing
- Define and maintain the testing strategy for the Medicaid Clinical platform
- Lead functional, regression, integration, configuration, end-to-end, and production validation testing
- Establish standards for test cases, test scenarios, test data, execution, and supporting evidence
- Review business and functional requirements to identify testing needs, risks, and gaps
- Develop and maintain automated test suites and expand automation opportunities
- Evaluate test results, defects, and risks to provide release-readiness recommendations
- Lead defect triage and establish standards for documenting, prioritizing, retesting, and resolving defects
- Partner with Product, Business Systems Analysis, developers, vendors, and clinical stakeholders to investigate and resolve quality issues
- Assess new testing requests, including scope, priorities, dependencies, and resource needs
- Communicate testing progress, quality risks, unresolved defects, and release readiness to stakeholders and leadership
- Monitor test coverage, execution progress, defect trends, and automation effectiveness
- Analyze recurring defects and testing gaps to identify process and quality improvements
- Develop repeatable testing processes that improve consistency, efficiency, and scalability
- Recommend improvements to workflows, configurations, requirements, and testing procedures
Requirements
What you’ll need- 5+ years of experience in software quality assurance, quality engineering, application testing, or a related technology field
- 2–3 years of experience creating, reviewing, executing, and validating test cases and test scenarios
- Hands-on experience developing and maintaining automated test suites
- Experience with defect identification, documentation, triage, retesting, and resolution
- Experience working in an Agile delivery environment
- Experience leading functional, regression, integration, and configuration testing
- Ability to manage competing priorities, establish scalable processes, and exercise independent judgment with minimal supervision
- Ability to work periodic nights or early mornings to support production releases and testing
- Home internet with at least 25 Mbps download and 10 Mbps upload speed
- Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information
- Preferred: experience leading a testing or quality engineering team
- Preferred: experience supporting Medicaid programs or Medicaid clinical operations
- Preferred: experience with utilization management, care management, or other healthcare clinical workflows
- Preferred: experience testing vendor SaaS platforms, configurations, releases, and integrations
- Preferred: experience with Azure DevOps, Jira, or similar tools
- Preferred: experience developing or expanding automated regression testing
- Preferred: experience partnering with external vendors and internal technology teams to coordinate testing and production releases
Benefits
Comp & perks- Bonus incentive plan based on company and/or individual performance
- Medical, dental, and vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company and personal holidays
- Paid parental and caregiver leave
- Short-term and long-term disability
- Life insurance
- Dedicated home workspace arrangement
- Remote work arrangement with occasional travel to Humana offices for training or meetings
