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Humana

Lead Technology Professional

Humana

. Build the transformation of Humana's Site Reliability Engineering organization through AI-powered operations and automation.

Posted 10/13/2026full-timeRemote • United StatesSenior💰 $117,600 - $161,700 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in Site Reliability Engineering, AIOps, and automation technologies, with a strong focus on project leadership, cross-functional collaboration, and strategic outcomes. Proficient in creating metrics and dashboards to drive operational efficiency and enhance customer experiences.

Highest-signal resume keywords
Site Reliability EngineeringAIOps TechnologiesProject LeadershipAutomation StrategiesSoftware Testing Practices

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Application DevelopmentAutomation TechnologiesSoftware TestingUnit TestingMocking FrameworksMetrics CreationDashboard DevelopmentTrend AnalysisEngineering Design VerificationOperational Efficiency
Soft Skills
Analytical SkillsProblem-SolvingCommunication SkillsStakeholder ManagementCollaboration
Certifications & Qualifications
Six SigmaITIL
Industry Keywords
EngineeringInformation TechnologyProcess ImprovementOrganizational Change ManagementCustomer ExperienceTechnology Transformation

About the role

Key responsibilities & impact
  • Build the transformation of Humana's Site Reliability Engineering organization through AI-powered operations and automation.
  • Partner with technology leaders, engineering teams, and partners to improve the AIOps strategy, operational efficiency, and enterprise automation capabilities.
  • Lead products from design completion to volume production release with design engineering and test teams.
  • Perform engineering tests to verify and validate product designs.
  • Support product evaluation and qualification on leading-edge technology components.
  • Ensure production schedules are followed and products meet specifications and quality requirements.
  • Interact with product engineering, quality, manufacturing, and marketing teams to analyze and resolve customer product-related problems.
  • Advise executives on functional strategies and significant matters.
  • Leverage SRE best practices and reduce organizational toil using automation technologies.
  • Lead small teams to expand the Site Reliability Engineering automation footprint and execute strategic AIOps milestones.
  • Create and present metrics, dashboards, trend analyses, and executive-level updates.
  • Lead cross-functional technology projects and programs with measurable business results.

Requirements

What you’ll need
  • Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
  • 5+ years of project, technical, or team leadership experience within application, SRE, DevOps, or automation environments.
  • Experience leading technology initiatives from planning through execution and delivery.
  • Hands-on experience with application, automation, or AIOps technologies.
  • Experience with software testing practices, including unit testing and mocking frameworks.
  • Ability to manage multiple priorities, projects, and deadlines in a fast-paced environment.
  • Strong analytical and problem-solving skills with the ability to make decisions in complex or ambiguous situations.
  • Experience creating and presenting metrics, dashboards, trend analysis, and executive-level updates.
  • Excellent communication and stakeholder management skills, including the ability to influence senior leaders.
  • Proven ability to collaborate across engineering, operations, and business teams to drive strategic outcomes.
  • Passion for innovation, automation, continuous improvement, and enhancing customer experiences.
  • Experience leading cross-functional projects or programs with measurable business results.
  • Advanced degree (MBA, Master's, or equivalent) preferred.
  • Experience leading large-scale, highly visible technology transformation or automation programs preferred.
  • Understanding of operations, engineering, process improvement, and organizational change management preferred.
  • Six Sigma and/or ITIL certification preferred.
  • Minimum home internet speed of 25 Mbps download and 10 Mbps upload.
  • Ability to work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information.

Benefits

Comp & perks
  • Bonus incentive plan based on company and/or individual performance
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • 401(k) retirement savings plan
  • Paid time off
  • Company holidays
  • Personal holidays
  • Paid parental leave
  • Paid caregiver leave
  • Short-term disability
  • Long-term disability
  • Life insurance
  • Work-from-home arrangement
  • Occasional travel to Humana offices for training or meetings