Manager, Insurance Product Management

Humana

. Lead, coach and develop a team of Insurance Product Managers .

Posted 11/6/2026full-timeRemote • United StatesMid-LevelSenior💰 $104,000 - $143,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading and developing teams within the Medicare Advantage product lifecycle, focusing on quality assurance, regulatory compliance, and operational metrics. Proficient in translating strategic priorities into actionable deliverables while ensuring adherence to deadlines and quality standards.

Highest-signal resume keywords

Medicare Advantage Product ExperienceTeam Leadership and DevelopmentRegulatory Compliance ManagementQuality Assurance and ValidationProcess Improvement Methodologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Healthcare Operations ManagementProduct Deliverable ManagementData Analysis and Performance MetricsResource Allocation and PrioritizationRoot-Cause AnalysisAudit ReadinessQuality Control StandardsWorkflow StandardizationImplementation PlanningPerformance Reporting

Soft Skills

Strong Communication SkillsProblem-Solving AbilitiesCoaching and MentoringAdaptability to Changing PrioritiesCollaboration Across Functional Teams

Tools & Technologies

HPMSPBPANOCEOCSBProvider DirectoryAprimo

Certifications & Qualifications

Bachelor's DegreeLean or Six Sigma Training

Industry Keywords

Medicare AdvantageRegulatory RequirementsOperational MetricsQuality AssuranceCompliance Standards

About the role

Key responsibilities & impact

Lead, coach and develop a team of Insurance Product Managers
Translate portfolio and enterprise priorities into team objectives, work assignments and delivery expectations
Prioritize and allocate resources across bid development, CMS filings, AEP readiness, implementation, validation and regulatory deliverables
Monitor workloads and rebalance assignments as priorities, deadlines and portfolio needs change
Provide coaching and actionable feedback to strengthen product knowledge, judgment and quality
Lead a shared-service model providing product quality, validation, testing and delivery support across regional Medicare Advantage portfolios
Establish workflows, service expectations and handoffs between the shared-services team and Senior Product Managers
Coordinate capacity and priorities across multiple regional portfolio needs
Translate product direction into downstream deliverables and implementation requirements
Standardize approaches, tools and practices across portfolios
Provide visibility into capacity, priorities, delivery status and risks
Oversee validation, testing, filing support, implementation and readiness activities across the Medicare Advantage product lifecycle
Establish quality standards for ANOCs, EOCs, SBs, Aprimo, Provider Directories, PBP, HPMS and other deliverables
Ensure reviews and validations are completed accurately and on time, with issues tracked through resolution
Monitor defects, rework and recurring quality issues and improve processes and controls
Escalate significant product, compliance or delivery risks
Maintain workflows and controls supporting Medicare Advantage regulatory and product requirements
Drive audit readiness and ensure documentation, validations, controls and corrective actions are complete
Track deliverables against CMS, regulatory and business milestones and develop mitigation plans
Partner with Compliance and functional teams on findings and corrective actions
Reinforce documentation, version control and evidence retention
Use performance, quality and workflow data to improve accuracy, cycle time, capacity and productivity
Lead process, tool and workflow improvements, including standardization or automation
Conduct root-cause analysis and implement sustainable corrective actions
Establish metrics and operating routines for workload, quality, risks and delivery performance
Report to the Associate Director or Director, Insurance Product Management and collaborate with Senior Product Managers, regional portfolio teams, Compliance, Operations, Marketing and Claims

Requirements

What you’ll need

Bachelor's Degree or equivalent professional credential/licensure or experience (5+ years of relevant healthcare, health plan, product, operations or related experience)
Demonstrated experience leading people, teams or complex work, including coaching, prioritization and accountability for results
Experience managing regulated, operational or product deliverables with firm deadlines and quality requirements
Demonstrated ability to prioritize work and allocate resources across competing deliverables
Strong communication and problem-solving skills, with the ability to work effectively across functional teams
Demonstrated ability to use data, quality measures or operational metrics to identify issues and improve performance
Ability to lead through changing priorities and periods of high-volume, deadline-driven work
Minimum home internet speed of 25 Mbps download and 10 Mbps upload
Ability to work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
Preferred: Medicare Advantage product, implementation or operational experience
Preferred: Experience with the Medicare Advantage bid cycle, PBP and HPMS
Preferred: Experience supporting ANOC, EOC, SB, Provider Directory or other Medicare Advantage product deliverables
Preferred: Experience with product validation, testing, implementation or quality assurance
Preferred: Audit, compliance or regulatory-readiness experience
Preferred: Experience developing operational metrics, quality controls or performance reporting
Preferred: Process improvement experience or training, including Lean or Six Sigma
Preferred: Experience leading process standardization, automation or workflow improvements

Benefits

Comp & perks

Bonus incentive plan based on company and/or individual performance
Medical benefits
Dental benefits
Vision benefits
401(k) retirement savings plan
Paid time off
Company holidays
Personal holidays
Paid parental leave
Paid caregiver leave
Short-term disability
Long-term disability
Life insurance
Dedicated home workspace arrangement
Remote work arrangement
Occasional travel to Humana offices for training or meetings