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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Utilization Management, applying national clinical guidelines and policies while conducting clinical reviews and making medical determinations. Strong communication and analytic skills are essential for collaborating with internal teams and external physicians.
Highest-signal resume keywords
MD Or DO Degree5+ Years Clinical Patient Care ExperienceBoard Certification In ABMS Medical SpecialtyUtilization Management ExperienceKnowledge Of Managed Care Industry
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Utilization ManagementClinical ReviewAnalytic SkillsCase ManagementDischarge PlanningQuality ManagementClinical Guidelines ApplicationMedical DeterminationsPopulation HealthDisease Management
Soft Skills
Excellent Verbal CommunicationExcellent Written CommunicationConflict ResolutionTeam CollaborationInterpersonal Skills
Tools & Technologies
MCG®InterQual
Certifications & Qualifications
Board Certification In ABMS Medical SpecialtyCurrent Louisiana LicenseCurrent Oklahoma License
Industry Keywords
Medicare AdvantageManaged MedicaidCommercial ProductsPublic HealthSocial Determinants Of Health
About the role
Key responsibilities & impact- Review health claims and clinical records
- Determine whether requested services, levels of care, and sites of service should be authorized
- Apply national clinical guidelines, CMS policies, clinical standards, Humana policies, and contracts
- Prioritize daily computer-based clinical review work
- Communicate determinations to internal associates
- Discuss cases with external physicians by phone and gather additional clinical information
- Resolve conflicts related to medical determinations when necessary
- Participate in care management, grievance and appeals reviews, project teams, and organizational committees
- Conduct Utilization Management for members in an assigned market, population, or condition type
- Support regional market priorities, value-based care, population health, disease management, and care management initiatives
- Collaborate with team members, departments, Humana colleagues, and the Regional VP Health Services
- Complete mentored training and then perform daily work with minimal direction
- Support market-wide objectives and community relations as directed
- Typically report to a Regional Vice President of Health Services, Lead, or Corporate Medical Director
Requirements
What you’ll need- MD or DO degree
- 5+ years of direct clinical patient care experience post residency or fellowship
- Current and ongoing Board Certification in an approved ABMS Medical Specialty
- Current Louisiana and Oklahoma licenses, and/or ability to obtain additional licenses without conditions
- No current sanction from Federal or State Governmental organizations
- Able to pass credentialing requirements
- Position open to all US Territory, with requirement to work 8am-5pm Central Standard Time
- Excellent verbal and written communication skills
- Analytic and interpretation skills
- Prior experience participating in teams focusing on quality management, utilization management, case management, discharge planning and/or home health or post-acute services
- Ability to conduct Utilization Management
- Preferred: knowledge of managed care industry, Medicare Advantage, Managed Medicaid and/or Commercial products
- Preferred: utilization management experience in a medical management review organization
- Preferred: experience with MCG® or InterQual
- Preferred: Family Practice, Pediatrics, Physical Medicine Rehabilitation, or Emergency Medicine specialization
- Preferred: advanced degree such as MBA, MHA, or MPH
- Preferred: exposure to Public Health, Population Health, analytics, and business metrics
- Preferred: experience working with Case managers or Care managers on complex case management and familiarity with social determinants of health
Benefits
Comp & perks- Bonus incentive plan based on company and/or individual performance
- Medical, dental and vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company and personal holidays
- Paid parental and caregiver leave
- Short-term and long-term disability
- Life insurance
- Dedicated home workspace and internet requirements for remote work
- Occasional travel to Humana offices for training or meetings
