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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building relationships and trust within the community while effectively educating individuals on Medicare Advantage plans and related coverage. Proficient in utilizing technology platforms for customer engagement and sales processes.
Highest-signal resume keywords
Active Health Insurance LicenseSales Experience in Medicare ProductsFamiliarity with Salesforce or Similar CRMsPublic Speaking or Presentation ExperienceBilingual English and Additional Language
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales GenerationMedicare Advantage Plans KnowledgeCommunity EngagementDocumentation and Enrollment ProcessesTechnology Platform Navigation
Soft Skills
Relationship BuildingCommunication SkillsFlexibilityTeam CollaborationCustomer Education
Tools & Technologies
IPadMobile ApplicationsWeb-Based SystemsCRM SystemsVirtual Communication Tools
Certifications & Qualifications
Active Life and Variable Annuity Insurance LicenseHealth Insurance License
Industry Keywords
Medicare ProductsValue Based CareGrassroots MarketingCommunity EventsIn-Home Visits
About the role
Key responsibilities & impact- Build trust and educate individuals on Humana Medicare Advantage plans and Life, Dental, Vision, and Prescription coverage
- Create face-to-face connections through grassroots marketing, community events, and in-home visits
- Drive self-generated sales, meet performance goals, and expand Humana's presence in the market
- Build relationships and become a valued resource in the local community
- Use company-issued iPads and digital platforms for consultations, enrollments, documentation, CRM updates, and follow-up
- Work collaboratively with a team of 8–12 Medicare Sales Professionals under a Senior Manager and Regional Director
- Attend training and meetings, including occasional travel to Humana offices
Requirements
What you’ll need- Active Health Insurance License or ability to obtain prior to start date, unless selected for an approved unlicensed foundation hiring class
- Must reside in the designated local territory
- Comfortable with daily face-to-face interactions in prospective members' homes, community-based events, retail environments, organizations, volunteer work, or local events
- Valid state driver's license and personal vehicle liability insurance meeting at least 25/25/10 coverage limits or higher based on state requirements
- Ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment
- Ability to navigate multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools
- Flexibility for appointments and events at night and on weekends
- Mandatory attendance during the first five weeks of employment
- Preferred: Active Life and Variable Annuity Insurance License
- Preferred: Background selling Medicare products
- Preferred: Public speaking or presentation experience
- Preferred: Background supporting Value Based Care organizations
- Preferred: Familiarity with Salesforce or similar CRMs
- Preferred: Associate or bachelor's degree
- Preferred: Bilingual English and an additional language, fluent in speaking, reading, and writing
Benefits
Comp & perks- Medical, Dental, Vision, and supplemental insurances
- Paid Time Off (PTO) and Paid Holidays
- 401(k) retirement savings plan with company match
- Tuition reimbursement and/or scholarships for qualifying dependent children
- Insurance training and licensing fees paid during the licensing program
- Extensive virtual and in-market training
- Base salary and monthly guarantee during the training program
- Paid parental and caregiver leave
- Short-term and long-term disability
- Life insurance
