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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Medicare Advantage plans and effective community engagement strategies, leveraging technology for member consultations and sales processes. Proficient in building relationships and driving self-generated sales while adhering to compliance and insurance regulations.
Highest-signal resume keywords
Active Health Insurance LicenseExperience Selling Medicare ProductsFamiliarity With SalesforcePublic Speaking SkillsBilingual Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medicare Advantage PlansSales TechniquesCustomer Relationship ManagementDigital Platform NavigationEnrollment Tools
Soft Skills
Interpersonal CommunicationCommunity EngagementRelationship BuildingFlexibilityPresentation Skills
Tools & Technologies
IPadMobile ApplicationsWeb-Based SystemsCRM SystemsVirtual Communication Tools
Certifications & Qualifications
Active Life Insurance LicenseVariable Annuity Insurance License
Industry Keywords
Value Based CareMedicare ProductsCommunity EventsGrassroots MarketingHIPAA Compliance
About the role
Key responsibilities & impact- Build trust and educate individuals on Humana's Medicare Advantage plans and additional Life, Dental, Vision, and Prescription coverage
- Create face-to-face connections through grassroots marketing, community events, and in-home visits
- Drive self-generated sales, meet performance goals, and expand Humana's market presence
- Build relationships and become a valued resource in the local community
- Use company-issued iPads and multiple digital platforms to support member consultations, enrollments, documentation, CRM updates, and follow-up activities
- Report to the Senior Manager, MarketPoint Sales
- Collaborate with a team of 8–12 Medicare Sales Agents under the guidance of a Senior Manager and Regional Director
- Travel occasionally to Humana offices for training or meetings
Requirements
What you’ll need- Active Health Insurance License or ability to obtain prior to start date unless selected for an approved unlicensed foundation hiring class
- Must reside in the designated local territory
- Comfortable with daily face-to-face interactions in prospective members' homes, at community-based events, and through community engagement
- Valid state driver's license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits, or higher based on state requirements
- Demonstrated ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment
- Comfortable navigating multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools
- Associate or bachelor’s degree (preferred)
- Active Life and Variable Annuity Insurance License (preferred)
- Background in selling Medicare products (preferred)
- Experience in public speaking or delivering presentations to groups (preferred)
- Background in supporting Value Based Care organizations (preferred)
- Familiarity with Salesforce or similar CRMs (preferred)
- Bilingual in English and an additional language, with the ability to speak, read, and write fluently in both languages (preferred)
- Flexibility to work appointments and/or event times that may vary at night and weekends
- Mandatory attendance during the first five weeks of employment
- Must meet home internet requirements of at least 25 Mbps download and 10 Mbps upload when working from home
- Must work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
- Must maintain required vehicle insurance and pass driver license validation and MVR review
Benefits
Comp & perks- Medical, Dental, Vision, and a variety of other supplemental insurances
- Paid Time Off (PTO) and Paid Holidays
- 401(k) retirement savings plan with a company match
- Tuition reimbursement and/or scholarships for qualifying dependent children
- Insurance training and licensing fees paid during the licensing program
- Extensive virtual and in market training
- Base salary and monthly guarantee during the training program
- Paid parental and caregiver leave
- Short-term and long-term disability
- Life insurance
