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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Medicare Advantage plans and effective grassroots marketing strategies while building strong community relationships. Proficient in utilizing digital platforms and CRM systems to enhance member consultations and drive sales performance.
Highest-signal resume keywords
Active Health Insurance LicenseExperience Selling Medicare ProductsFamiliarity With SalesforcePublic Speaking SkillsBilingual Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medicare Advantage KnowledgeSales PerformanceCustomer Relationship ManagementDigital Platform NavigationPublic SpeakingValue Based Care SupportIPad ProficiencyEnrollment Tools UsageWeb-Based Systems ProficiencyHome Internet Requirements Compliance
Soft Skills
Relationship BuildingCommunity EngagementTeam CollaborationAdaptabilityCommunication Skills
Tools & Technologies
IPadCRM SystemsMobile ApplicationsVirtual Communication ToolsEmail Platforms
Certifications & Qualifications
Active Life and Variable Annuity Insurance LicenseHealth Insurance License
Industry Keywords
Medicare ProductsGrassroots MarketingCommunity EventsIn-Home VisitsPersonal Vehicle Liability InsurancePHI/HIPAA ComplianceLocal Territory KnowledgeTraining AttendanceEvening and Weekend AvailabilityHome/Hybrid Work Environment
About the role
Key responsibilities & impact- Build trust and educate individuals on Humana’s Medicare Advantage plans and Life, Dental, Vision, and Prescription coverage
- Create face-to-face connections through grassroots marketing, community events, and in-home visits
- Drive self-generated sales, meet performance goals, and expand Humana’s presence in the market
- Build relationships and become a valued resource in the local community
- Use company-issued iPads and multiple digital platforms to support member consultations, enrollments, documentation, CRM updates, and follow-up activities
- Work collaboratively as part of a team of 8–12 Medicare Sales Agents under a Senior Manager and Regional Director
- Attend appointments and events that may occur at night and on weekends
- Travel occasionally to Humana offices for training or meetings
Requirements
What you’ll need- Active Health Insurance License or ability to obtain prior to start date unless selected for an approved unlicensed foundation hiring class
- Must reside in the designated local territory
- Comfortable with daily face-to-face interactions in prospective members' homes, community-based events, and local community settings
- Valid state driver's license
- Proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits, or higher based on state requirements
- Demonstrated ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment
- Comfortable navigating multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools
- Active Life and Variable Annuity Insurance License preferred
- Background in selling Medicare products preferred
- Experience in public speaking or delivering presentations to groups preferred
- Background in supporting Value Based Care organizations preferred
- Familiarity with Salesforce or similar CRMs preferred
- Associate or bachelor’s degree preferred
- Bilingual in English and an additional language, with fluency in speaking, reading, and writing both languages preferred
- Must attend the first five weeks of employment and training
- Must be available for appointments and/or event times that may vary at night and weekends
- Must meet home internet requirements of at least 25 Mbps download and 10 Mbps upload when applicable to home or hybrid home/office work
- Must work from a dedicated space protecting member PHI/HIPAA information when applicable to home or hybrid home/office work
Benefits
Comp & perks- Medical, Dental, Vision, and a variety of other supplemental insurances
- Paid Time Off (PTO) and Paid Holidays
- 401(k) retirement savings plan with a company match
- Tuition reimbursement and/or scholarships for qualifying dependent children
- During the licensing program, Humana pays for insurance training and licensing fees
- Extensive virtual and in-market training
- Base salary and monthly guarantee during the training program
- Paid parental and caregiver leave
- Short-term and long-term disability
- Life insurance
