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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Medicare Advantage plans and effective sales strategies through face-to-face interactions and community engagement. Proficient in utilizing digital tools for customer consultations and CRM management while maintaining strong relationships within the local community.
Highest-signal resume keywords
Active Health Insurance LicenseExperience Selling Medicare ProductsFamiliarity With SalesforcePublic Speaking SkillsBilingual Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medicare Advantage KnowledgeSales Performance GoalsCustomer Relationship ManagementEnrollment Tools NavigationDigital Platform Proficiency
Soft Skills
Relationship BuildingCommunity EngagementFlexibilityCommunication Skills
Tools & Technologies
IPadMobile ApplicationsWeb-Based SystemsCRM Systems
Certifications & Qualifications
Active Life and Variable Annuity Insurance LicenseHealth Insurance License
Industry Keywords
Grassroots MarketingCommunity EventsIn-Home VisitsMedicare Products
About the role
Key responsibilities & impact- Build trust and educate individuals on Humana's Medicare Advantage plans and Life, Dental, Vision, and Prescription coverage
- Create face-to-face connections through grassroots marketing, community events, and in-home visits
- Drive self-generated sales, meet performance goals, and expand Humana's presence in the market
- Build relationships and become a valued resource in the local community
- Use company-issued iPads and multiple digital platforms for consultations, enrollments, documentation, CRM updates, and follow-up activities
- Report to the Senior Manager, MarketPoint Sales
- Collaborate within a team of 8–12 Medicare Sales Agents under the guidance of a Senior Manager and Regional Director
- Attend appointments and events that may occur at night and on weekends
- Travel occasionally to Humana offices for training or meetings
Requirements
What you’ll need- Active Health Insurance License or ability to obtain prior to start date unless selected for an approved unlicensed foundation hiring class
- Must reside in the designated local territory
- Comfortable with daily face-to-face interactions in prospective members' homes, at community-based events, and in local community settings
- Valid state driver's license
- Personal vehicle liability insurance meeting at least 25/25/10 coverage limits or higher based on state requirements
- Demonstrated ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment
- Comfortable navigating enrollment tools, CRM systems, email, and virtual communication tools
- Flexibility to meet with members at varying night and weekend times
- Mandatory attendance during the first five weeks of employment
- Associate or bachelor’s degree (preferred)
- Active Life and Variable Annuity Insurance License (preferred)
- Background in selling Medicare products (preferred)
- Experience in public speaking or delivering presentations to groups (preferred)
- Familiarity with Salesforce or similar CRMs (preferred)
- Bilingual in English and an additional language, with fluency in speaking, reading, and writing both languages (preferred)
Benefits
Comp & perks- Medical, Dental, Vision, and a variety of other supplemental insurances
- Paid Time Off (PTO) and Paid Holidays
- 401(k) retirement savings plan with a company match
- Tuition reimbursement and/or scholarships for qualifying dependent children
- Company-paid insurance training and licensing fees during the licensing program
- Extensive virtual and in-market training
- Base salary and monthly guarantee during the training program
- Short-term and long-term disability
- Life insurance
- Paid parental and caregiver leave
- Company and personal holidays
