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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Medicare Advantage plans and effective community engagement through grassroots marketing and relationship building. Proficient in utilizing digital platforms and CRM systems to enhance member consultations and sales performance.
Highest-signal resume keywords
Active Health Insurance LicenseExperience Selling Medicare ProductsFamiliarity With SalesforcePublic Speaking SkillsBilingual Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medicare Advantage KnowledgeSales PerformanceCustomer Relationship ManagementDigital Platform ProficiencyEnrollment Tools Navigation
Soft Skills
Interpersonal CommunicationCommunity EngagementTeam CollaborationFlexibilityPresentation Skills
Tools & Technologies
IPadMobile ApplicationsWeb-Based SystemsVirtual Communication ToolsCRM Systems
Certifications & Qualifications
Active Life Insurance LicenseVariable Annuity Insurance License
Industry Keywords
Value Based CareGrassroots MarketingCommunity EventsIn-Home VisitsMedicare Products
About the role
Key responsibilities & impact- Build trust and educate individuals on Humana's Medicare Advantage plans and Life, Dental, Vision, and Prescription coverage.
- Create face-to-face connections through grassroots marketing, community events, and in-home visits.
- Drive self-generated sales, meet performance goals, and expand Humana's presence in the market.
- Build relationships and become a valued resource in the local community.
- Use company-issued iPads and digital platforms to support member consultations, enrollments, documentation, CRM updates, and follow-up activities.
- Serve as part of a collaborative team of 8–12 Medicare Sales Agents under the guidance of a Senior Manager and Regional Director.
- Attend virtual and in-market training, with occasional travel to Humana offices for training or meetings.
Requirements
What you’ll need- Active Health Insurance License or ability to obtain prior to start date unless selected for an approved unlicensed foundation hiring class.
- Must reside in the designated local territory to effectively serve the community.
- Comfortable with daily face-to-face interactions in prospective members' homes, at community-based events and engaging with the community through service, retail environment, organizations, volunteer work, or local events.
- Valid state driver's license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits (or higher, based on state requirements).
- Demonstrated ability to use an iPad, mobile applications, and web-based systems in a customer-facing environment.
- Comfortable navigating multiple technology platforms simultaneously, including enrollment tools, CRM systems, email, and virtual communication tools.
- Associate or bachelor’s degree is preferred.
- Active Life and Variable Annuity Insurance License is preferred.
- Background in selling Medicare products is preferred.
- Experience in public speaking or delivering presentations to groups is preferred.
- Background in supporting Value Based Care organizations is preferred.
- Familiarity with Salesforce or similar CRMs is preferred.
- Bilingual in English and an additional language, with the ability to speak, read, and write fluently in both languages, is preferred.
- Flexibility to work at varying night and weekend appointment or event times.
- Mandatory attendance during the first five weeks of employment.
- Home internet with at least 25 Mbps download and 10 Mbps upload for home or hybrid home/office work.
Benefits
Comp & perks- Medical, Dental, Vision, and a variety of other supplemental insurances
- Paid Time Off (PTO) and Paid Holidays
- 401(k) retirement savings plan with a company match
- Tuition reimbursement and/or scholarships for qualifying dependent children
- Insurance training and licensing fees paid during the licensing program
- Extensive virtual and in market training
- Base salary and monthly guarantee during the training program
- Paid parental and caregiver leave
- Short-term and long-term disability
- Life insurance
